Published by KY Fundraising, LLC

Report an issue with Digital Discount Pass.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Digital Discount Pass?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KY Fundraising, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Digital Discount Pass Customer Insights

1. Not many of the advertised places have participating stores in our area.

Steps to Troubleshoot & Fix Digital Discount Pass Issues

1. Fix Digital Discount Pass Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Digital Discount Pass: Restarting the app will resolve most errors.
  2. Update the Digital Discount Pass App. Here is how:
    1. On Android goto PlayStore » Search for "Digital Discount Pass" » Open Digital Discount Pass » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digital Discount Pass » click "UPDATE".
  3. Clear Digital Discount Pass app cache: Clearing cached data will force your app to retrieve the latest data directly from Digital Discount Pass servers.
    1. On Android, goto Settings » Apps » Select "Digital Discount Pass" » click Storage » click "Clear Cache".
  4. Check Digital Discount Pass app permissions. If any of these permissions required to use your device's features are disenabled, Digital Discount Pass might not work.
  5. Uninstall and reinstall Digital Discount Pass. If nothing else has worked, completely uninstall Digital Discount Pass then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Digital Discount Pass not working


2. Fix Digital Discount Pass Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Digital Discount Pass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Digital Discount Pass not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Digital Discount Pass may not be able to connect to the Internet when running in the background.

Reported Issues