Contact Youkey SonoiQ Customer Service

Why should I report an Issue with Youkey SonoiQ - Wireless Pocke?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wuhan Youkey Bio-Medical Electronics Co., Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The handheld Doppler diagnostic apparatus is suitable for the examination of abdomen, heart, small organs (mammary gland, testis, thyroid, etc. ), peripheral blood vessels, fetus,transrectal, vagina, children, newborn's head, musculoskeletal (routine and superficial), intraoperative and transcranial.

2. The users can adjust the parameter value by rich gesture adjustment operation. 1. 4. 5. 7. 8. providing clinical application of Ultrasound-guided puncture. 9. providing the function of saving image data and patient information without distortion, generating graphic reports.

3. The APK can display real-time image when the APK is connected to the handheld Doppler diagnostic apparatus through wireless network.

4. The user interface is friendly and the operation is simple.

5. The user interface is friendly and the operation is simple.

6. The APK is developed by the Youkey Bio-Medical team for the Youkey Pocket Ultrasound System.

7. Compared with the traditional Doppler ultrasound, the handheld Doppler ultrasound has the advantages of small volume and low power consumption, and being free from the limitations of various application environments.

1. Its Scanning speed and imaging Quality is very good..My D8 is working good on ipad but I bought Samsung A71 , installed app, probe is connected and buttons are working but no display of probe image.

2. Very good resolution On D8 wifi wirless Ultrasound.. And easy Measurements and also Reports.. I used wifi ultrasound D8 with Linear Prob.

3. Please helpKeeps up coming with program abnormal on the Samsung fold 4.

1. Fix Youkey SonoiQ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Youkey SonoiQ: Restarting the app will resolve most errors.
2. Update the Youkey SonoiQ App. Here is how:
   1. On Android goto PlayStore » Search for "Youkey SonoiQ" » Open Youkey SonoiQ - Wireless Pocke » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Youkey SonoiQ » click "UPDATE".
3. Clear Youkey SonoiQ - Wireless Pocke app cache: Clearing cached data will force your app to retrieve the latest data directly from Youkey SonoiQ servers.
   1. On Android, goto Settings » Apps » Select "Youkey SonoiQ - Wireless Pocke" » click Storage » click "Clear Cache".
4. Check Youkey SonoiQ app permissions. If any of these permissions required to use your device's features are disenabled, Youkey SonoiQ might not work.
5. Uninstall and reinstall Youkey SonoiQ. If nothing else has worked, completely uninstall Youkey SonoiQ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Youkey SonoiQ not working

2. Fix Youkey SonoiQ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Youkey SonoiQ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Youkey SonoiQ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Youkey SonoiQ may not be able to connect to the Internet when running in the background.