Published by Security Finance on Dec 18, 2024

Report an issue with PFSAUTO.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PFSAUTO®?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Security Finance to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PFSAUTO® image 1 contact PFSAUTO® image 2

About PFSAUTO®

1. Since 1995, Professional Financial Services (PFS) has purchased retail installment contracts for new and used automobiles, trucks, and motorcycles, originated by franchise and independent dealers.

2. We are an experienced, flexible, and financially solid organization, which maintains personal and professional relationships with over 6,000 automobile dealers in 11 states.

3. Once you have opened a loan account, you will be able to enjoy the App’s full functionality.

4. Easily make a secure payment, check your next due date, call your local branch, and so much more — all right within the App!

5. Plus, receive notification reminders so that you never have to worry about making a late payment.

6. If you are not currently a customer with PFS, you can login as a guest and see store locations, contact information, and more.

7. Make account management easier than ever with the PFSAUTO® Mobile App.

8. Any account activity processed on a given day will not be reflected until the next business day.

PFSAUTO Customer Insights

1. PFS as a whole is an excellent service for people with lower credit requiring loan assistance, and I highly recommend using their services.Can't even log in since it asks for phone # but I use my email online.

2. I am busy person so not worth time and effort to call and wait on an agent.Created an account and it wouldn't allow me to access it, saying i didn't put email or password in correct.

3. I even went back and it sent to my registered email a password reset and i did that and i still couldn't get access !Great app.

4. Works great for me 😁Everything went smooth with registration till it asks for email typed email.

5. I've clicked the need help link and it says successfully sent password reset email several times.

6. They were so helpful.3-23-2020; Thank you for updating and I'm truly happy with your team's services.👍👍💯%. Please update; this app hasn't been updated in over a year.

7. Once payment is made it takes about 24-48 hours to update remaining loan balance.

8. The only reason I even wanted this app is because, supposedly, there is no fee to make my payment if I use the app versus paying online... That BS adds up to an extra $60 per year but I can't even get that far into the app to try.I see multiple recent reviews that the app does not work.

9. Called local PFS office and valid email since is started using company 2009.

10. Making my loan payment has never been easier and so convinient! You can also keep track of your loan balance.

11. I HIGHLY recommend Professional Financial Services and their APP!It's kind of slow, and payments you make in your browser take a while to register.

Steps to Troubleshoot & Fix PFSAUTO Issues

1. Fix PFSAUTO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PFSAUTO: Restarting the app will resolve most errors.
  2. Update the PFSAUTO App. Here is how:
    1. On Android goto PlayStore » Search for "PFSAUTO" » Open PFSAUTO® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PFSAUTO » click "UPDATE".
  3. Clear PFSAUTO® app cache: Clearing cached data will force your app to retrieve the latest data directly from PFSAUTO servers.
    1. On Android, goto Settings » Apps » Select "PFSAUTO®" » click Storage » click "Clear Cache".
  4. Check PFSAUTO app permissions. If any of these permissions required to use your device's features are disenabled, PFSAUTO might not work.
  5. Uninstall and reinstall PFSAUTO. If nothing else has worked, completely uninstall PFSAUTO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PFSAUTO not working


2. Fix PFSAUTO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PFSAUTO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PFSAUTO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PFSAUTO may not be able to connect to the Internet when running in the background.

Reported Issues