Published by PICCHAT on Aug 26, 2024

Report an issue with Screen Video Recorder.
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Why should I report an Issue with Screen Video Recorder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PICCHAT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Screen Video Recorder Customer Insights

1. Kind of wasted my time and a real shame the app can't record, in my opinion, the more important audio that is from the screen.Everysingle time i try to open it, it says that screen recorder keeps stopping, i deleted it and redownloaded it but it still didn't work.

2. Is this version compatible with my tablet? Samsung S7+ 5G Android 12, Knox version 3.8.I was optimistic when I downloaded this to finally find a decent screen recorder only to find out that even when audio was enabled it only recorded audio from real life, so the screen audio didn't come through on the recording.

3. I tried to screen record a video off of YouTube on my tablet so that I could make a video (and of course put all the links to the credits in the description) but it would always make both apps crash snd close, saying that their was an "error".

4. As soon as I try and playback the video I get an error saying either the file is unsupported(which it's not) or there is just no video recorded even though I checked to assure the screen was recording 100%.

5. I never leave reviews but tonight I lost a very valuable video call recording.I tried this app even though it only had a 3.5 star rating because it had everything I wanted in a screen recorder.

6. Every time I try and screen record now I'm led into false hopes all is good until I stop screen recording.

7. The issue is, whenever I record my screen and I'm finished I'll go to trim the video.

8. Garbage.It works well but it Records the background noise too not only the screen.

9. When I clicked record it didn't start like seriously what happened.

10. Sometimes when I recorded it and I watched it it fastforwarded it to near the end so it didnt get the noise.I am sorry to say this but this app doesnt work at all.

11. When I switched off the permissions to start it again it didn't work.

Steps to Troubleshoot & Fix Screen Video Recorder Issues

1. Fix Screen Video Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screen Video Recorder: Restarting the app will resolve most errors.
  2. Update the Screen Video Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Screen Video Recorder" » Open Screen Video Recorder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Video Recorder » click "UPDATE".
  3. Clear Screen Video Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Video Recorder servers.
    1. On Android, goto Settings » Apps » Select "Screen Video Recorder" » click Storage » click "Clear Cache".
  4. Check Screen Video Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Screen Video Recorder might not work.
  5. Uninstall and reinstall Screen Video Recorder. If nothing else has worked, completely uninstall Screen Video Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screen Video Recorder not working


2. Fix Screen Video Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screen Video Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screen Video Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screen Video Recorder may not be able to connect to the Internet when running in the background.

Reported Issues