Published by Digital Developers & Technologies on Oct 25, 2024

Report an issue with Onion VPN.
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Why should I report an Issue with Onion VPN: Fast, Secure VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital Developers & Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Onion VPN: Fast, Secure VPN image 1 contact Onion VPN: Fast, Secure VPN image 2

Onion VPN Customer Insights

1. Other than that very pleased eith this app.plain and simple, no complaints in testing it modeI paid for 3months and lt Lasted for 4days, it was counting morning and night as 2days I also switched from 1 month to 3 months, they still take my money for 1 months and 3monthsAt first it was the best but now it doesn't want to connect saying error connection pls try fixing the connectionsWARNING THIS IS A Junk app STAY AWAY FROM THIS.

2. The free version of this VPN is not fully featured, and is missing the settings functionality to enable System Apps to be included in the Split Tunneling feature.

3. Sometimes it crashes but vpn connectivity works perfectly.I feel so safe with onion I could cry (get it, onion...could cry lol).

4. That a little precaution for minimal cost is more than worth the peace of mind it affords me.Great protection for us.

5. Otherwise, if it did I would gladly change my rating.I was looking for a cheap and quality app, fortunately this app has both.

6. The only reason I didn't give a 5 was because it does get bumped off.

7. won't open right freezes your phone.

8. DEVELOPER ADDRESS IS IN AFGANISTAN.

9. In this Era there is just so much going on.

10. 0 STARS IF AVAILABLEHello this app is stuck on the first page and isn't going further.

Steps to Troubleshoot & Fix Onion VPN Issues

1. Fix Onion VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Onion VPN: Restarting the app will resolve most errors.
  2. Update the Onion VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Onion VPN" » Open Onion VPN: Fast, Secure VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Onion VPN » click "UPDATE".
  3. Clear Onion VPN: Fast, Secure VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Onion VPN servers.
    1. On Android, goto Settings » Apps » Select "Onion VPN: Fast, Secure VPN" » click Storage » click "Clear Cache".
  4. Check Onion VPN app permissions. If any of these permissions required to use your device's features are disenabled, Onion VPN might not work.
  5. Uninstall and reinstall Onion VPN. If nothing else has worked, completely uninstall Onion VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Onion VPN not working


2. Fix Onion VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Onion VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Onion VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Onion VPN may not be able to connect to the Internet when running in the background.

Reported Issues