Contact Pryvate Onion Browser Customer Service

Why should I report an Issue with Pryvate Onion Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Criptyque -Pryvate Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It crashes wen u tryIt wants to use google and duck duck schmuck .. which searches the clear net.. I had orbot open and running.

2. For my old tablet, in order for Orbot to work, I had to install Orbot v14.1.4 because newer versions won't connect to Tor network.

3. You must have the Orbot app already installed, running, and connected to Tor network.

4. Works flawlessly! On first run, app offers to run with Orbot.

5. Great job dev!It does not work in Mainland of China.

6. Maybe my moble is locked in the hardware or OS.Does not play vids.

7. This browser would replace the official Tor browser.

8. Honestly, I prefer this browser because it's faster than Tor browser.

9. Can not surf the onion net.

1. Fix Pryvate Onion Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pryvate Onion Browser: Restarting the app will resolve most errors.
2. Update the Pryvate Onion Browser App. Here is how:
   1. On Android goto PlayStore » Search for "Pryvate Onion Browser" » Open Pryvate Onion Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pryvate Onion Browser » click "UPDATE".
3. Clear Pryvate Onion Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Pryvate Onion Browser servers.
   1. On Android, goto Settings » Apps » Select "Pryvate Onion Browser" » click Storage » click "Clear Cache".
4. Check Pryvate Onion Browser app permissions. If any of these permissions required to use your device's features are disenabled, Pryvate Onion Browser might not work.
5. Uninstall and reinstall Pryvate Onion Browser. If nothing else has worked, completely uninstall Pryvate Onion Browser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pryvate Onion Browser not working

2. Fix Pryvate Onion Browser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pryvate Onion Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pryvate Onion Browser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pryvate Onion Browser may not be able to connect to the Internet when running in the background.