Published by Duncan Watson on Jul 11, 2024

Report an issue with Hex Converter Plus.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Hex Converter Plus?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Duncan Watson to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hex Converter Plus image 1 contact Hex Converter Plus image 2

Hex Converter Plus Customer Insights

1. Duncan is super responsive, I was even able to get an APK for my old Kindle fire within a day of asking for it, that's unbelievable!Great to see someone make an app that doesn't spy on you for once and to top it off it's completely without ads you are a saint dev keep up the lord's workGreat app! Congratulations for you amazing job and thank you very much!User friendly, clean interface!Cool App! Thank you for such a great app! This is what I needed.Simple, well thought-out.

2. Anyway, I was behind the times due to budget issues and I was looking for a hex conversion app, and ever the 'comparison shopper' I installed this one and I don't even remember the other one, except that it took less than an hour to decide, and zoom! The other got uninstalled and sent to never-never-land! Thanks for an awesome app, my friend!An excellent app.

3. Custom keyboard (no painful switching from alpha to numeric for hex input) and inbuilt instant help are bonuses.Excellent and simple interfaced layout.

4. Nice to see it's from a fellow Kiwi,too.Excellent converter, with clearly grouped result digits, and useful additional functions.

5. 👍👍👍My coworker and I use it constantly at work while writing low level FW, it's a life saver otherwise we'd be debugging silly Assembly level math for days, thank you so much for this! The author Mr.

6. 10 YEARS! Wow, seems just yesterday I installed this hidden gem on my Dinosaur Android 4-ICS LG phone with the slide-out keyboard.

7. 👍👍👍 Bonus: Excellent and simple interfaced layout.

8. I've started servicing a system that uses a password based on the date rearranged and converted to hex.

9. Nice one mate.

10. Nice one mate.

11. I loved that phone.

Steps to Troubleshoot & Fix Hex Converter Plus Issues

1. Fix Hex Converter Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hex Converter Plus: Restarting the app will resolve most errors.
  2. Update the Hex Converter Plus App. Here is how:
    1. On Android goto PlayStore » Search for "Hex Converter Plus" » Open Hex Converter Plus » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hex Converter Plus » click "UPDATE".
  3. Clear Hex Converter Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from Hex Converter Plus servers.
    1. On Android, goto Settings » Apps » Select "Hex Converter Plus" » click Storage » click "Clear Cache".
  4. Check Hex Converter Plus app permissions. If any of these permissions required to use your device's features are disenabled, Hex Converter Plus might not work.
  5. Uninstall and reinstall Hex Converter Plus. If nothing else has worked, completely uninstall Hex Converter Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hex Converter Plus not working


2. Fix Hex Converter Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hex Converter Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hex Converter Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hex Converter Plus may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer