Contact HEX Editor Customer Service

Why should I report an Issue with HEX Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of First Row to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (I understand the spellchecker gets in the way of coding, but the user can easily switch to pecking any time.)It's easy to use (if a bit dated), and does work well, but lacks any kind of power tools (jump to next dword, hex calculator, etc.). It's suitable for some basic hacking (provided you know which address you're looking for), but doing any kind of meaningful debug/reverse engineering work, then look elsewhere.Useful app but there're quite much problems.

2. First, there are two paths by default, 'internal' and 'external' where internal means the root folder and external means phone storage, which doesn't make any sense since my phone is not rooted and cannot access the root folder.

3. But you can always use Total Commander to move files to internal storage, and open them by choosing 'external' in open file function.So I used it for modding btl files which use hex.

4. Second, even by manually adding SD card by pressing '+' button at the bottom, if I select any file in SD card, it says "Permission denied".Any app from Internal mem can be Opened with Hex editor.

5. Another bjg disadvantage is that you have to go each time to the directory to open the file, I'm sorry but it's not worth itAfter opening three files it will only let you see the two side panes - offset and ASCII data - unless you upgrade.

6. Again, the app has storage & sdcard access per android's app settings.One problem, app does not hook into Android permissions for access to external sd card.

7. But File manager in Hex editor cannot browse through Internal memory: "Open directory failed.

8. It's a problem on new phones coming with only Internal mem, without support for SD cardsDespite giving permission to storage, in the app, the sdcard does not show up.

9. However finding a specific hex fragment, it returns a few results, but keeps cycling to only some of them, I found the fragment I was looking for by using another program and I did find it here using offset, yet still not appearing on search results.

10. Been using Hexedit to do it on my desk for years but now I can do it on my phone! It would be nice to not disable the swiping ability from the keyboard (GBoard in my case) as it's kind of painful to peck out the scripts.

11. I could then see the files, but when I open any file I get a permissions error.

1. Fix HEX Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HEX Editor: Restarting the app will resolve most errors.
2. Update the HEX Editor App. Here is how:
   1. On Android goto PlayStore » Search for "HEX Editor" » Open HEX Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HEX Editor » click "UPDATE".
3. Clear HEX Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from HEX Editor servers.
   1. On Android, goto Settings » Apps » Select "HEX Editor" » click Storage » click "Clear Cache".
4. Check HEX Editor app permissions. If any of these permissions required to use your device's features are disenabled, HEX Editor might not work.
5. Uninstall and reinstall HEX Editor. If nothing else has worked, completely uninstall HEX Editor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HEX Editor not working

2. Fix HEX Editor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HEX Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HEX Editor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HEX Editor may not be able to connect to the Internet when running in the background.