Contact Buddy Punch Time & Attendance Customer Service

Why should I report an Issue with Buddy Punch Time & Attendance?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Buddy Punch LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Buddy Punch is an online time card, punch clock, and scheduling system for your employees.

2. Having a business is hard enough, tracking your employee’s time and schedule should be easy.

3. This app is for use with a paid Buddy Punch account.

4. Simplify it with build in error handling, automatic overtime calculations, GPS coordinates, geofences, time card approvals, PTO tracking, facial recognition, notifications, an easy to use dashboard, and much more.

1. It's easy to use and if I ever have a question, they promptly have a helpful reply/fix.Works good but you have to make sure it done loading before you close your screen out or it wont finish which ever action you were doing whether it be clocking in or out.

2. Its a pain when you're at a jobsite with poor service and can't load the page.Very helpful for scheduling! I also like the ability to import employee hours into sure payroll.

3. Have been using it for several years now, pretty intuitive and user friendly.It will not allow me to punch in, saying something to the effect of please enable gps but my gps is enabled, i accepted all permissions, and my location services are on.

4. For example, if you add notes into the box and then revisit the app before punching out, it will clear your notes.Good program but app does not let you edit as administrator which is frustrating.

5. I would recommend this app.Absolutely Trash solely due to the fact that the app takes 30+ seconds to load! In this world of instant gratification, this is beyond lackluster and makes it barely useable.

6. Device Galaxy Fold4 OS Android 13, one UI 5.1 Coworkera on iOS don't have any of these issues, but others using a pixel 7 or S20FE also have the same problems as I do.

7. Other than that it functions fine as a basic scehduling and availability app for staff.SLOOOOWWW to load.

8. Why does this app take at least a minute to load when opening (hangs on the splash screen).

9. Just make sure it finished before you turn your screen offApp has faults.

10. It mainly happens on punch in but happened once on the punch outSimple + straight forward = awesome app and software.

11. Also, why can't we change our own passwords? Or is this option just burries deep in the web portal?Overall this is a pretty good app.

1. Fix Buddy Punch Time & Attendance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Buddy Punch Time & Attendance: Restarting the app will resolve most errors.
2. Update the Buddy Punch Time & Attendance App. Here is how:
   1. On Android goto PlayStore » Search for "Buddy Punch Time & Attendance" » Open Buddy Punch Time & Attendance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Buddy Punch Time & Attendance » click "UPDATE".
3. Clear Buddy Punch Time & Attendance app cache: Clearing cached data will force your app to retrieve the latest data directly from Buddy Punch Time & Attendance servers.
   1. On Android, goto Settings » Apps » Select "Buddy Punch Time & Attendance" » click Storage » click "Clear Cache".
4. Check Buddy Punch Time & Attendance app permissions. If any of these permissions required to use your device's features are disenabled, Buddy Punch Time & Attendance might not work.
5. Uninstall and reinstall Buddy Punch Time & Attendance. If nothing else has worked, completely uninstall Buddy Punch Time & Attendance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Buddy Punch Time & Attendance not working

2. Fix Buddy Punch Time & Attendance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Buddy Punch Time & Attendance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Buddy Punch Time & Attendance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Buddy Punch Time & Attendance may not be able to connect to the Internet when running in the background.