Published by Bytemark, Inc. on Sep 18, 2024

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Why should I report an Issue with Flamingo Fares?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bytemark, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Flamingo Fares

1. Tampa Bay counties currently participating in Flamingo Fares: Hernando (TheBus), Hillsborough (HART), Pasco (PCPT), and Pinellas (PSTA/Jolley Trolley). Flock this way!

2. Flamingo Fares is the new way to pay your transit fare in the Tampa Bay area.

3. Expanded transit fare options (daily, monthly, etc.

4. The Flamingo Fares app was designed for use on a smartphone device.

5. Save as you ride (Instead of buying passes in advance you earn them as you go.

6. Attempting to use the app on other mobile devices (tablet, iPad, etc.

Flamingo Fares Customer Insights

1. So if you lose your physical card you need to call someone at the transit authority(who aren't always reliable outside of PSTA) to transfer your money and delete your card.

2. There is no way to transfer money between physical and virtual cards, or delete them, making it necessary to call PSTA(or whichever transit authority).

3. I will definitely file a claim with my credit card company since I was absolutely unable to load the 3 day pass I paid for to use Tampa's HART bus transit system.

4. Should be able to do more interacting & get discount tickets ordered through the app, rather than have to find a physical customer service window that's open, & that it may take an hour to reach.Honestly this isn't a bad app most of the time.

5. Also QR code scanning doesn't always work, which holds up the line for when new riders who just got the app and lack a physical card want to ride.

6. I also am often unable to scan the fare thing on the bus, but that might be more of an issue of the psta busses system/machines.

7. I wish 0 stars was an option in the app store.I love the convenience of this app but I've had too many issues in being logged out and unable to sign back in even when I reset the password.

8. You cannot delete virtual/physical cards or transfer money between them.

9. Now, I can't use my previous card on which I had money to pay my fare.

10. It's better than carrying around a bunch of change or paying for a $70 a month pass when I wasn't using the full amount.

11. After looking at other reviews, I noticed others had the same issue yet PSTA refuses to fix this issue.

Steps to Troubleshoot & Fix Flamingo Fares Issues

1. Fix Flamingo Fares Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Flamingo Fares: Restarting the app will resolve most errors.
  2. Update the Flamingo Fares App. Here is how:
    1. On Android goto PlayStore » Search for "Flamingo Fares" » Open Flamingo Fares » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flamingo Fares » click "UPDATE".
  3. Clear Flamingo Fares app cache: Clearing cached data will force your app to retrieve the latest data directly from Flamingo Fares servers.
    1. On Android, goto Settings » Apps » Select "Flamingo Fares" » click Storage » click "Clear Cache".
  4. Check Flamingo Fares app permissions. If any of these permissions required to use your device's features are disenabled, Flamingo Fares might not work.
  5. Uninstall and reinstall Flamingo Fares. If nothing else has worked, completely uninstall Flamingo Fares then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Flamingo Fares not working


2. Fix Flamingo Fares Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Flamingo Fares be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Flamingo Fares not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Flamingo Fares may not be able to connect to the Internet when running in the background.

Reported Issues