Contact telebirr Customer Service for Support

Guides: Contact Support Delete Account/App

Published by Ethio telecom on Oct 17, 2023

Report an issue with telebirr.

Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Slower. Best for resolving account issues.

Chat with our AppContacter AI Support

Faster. Great for pressing issues and self assistance.

Why should I report an Issue with telebirr?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Ethio telecom to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

About telebirr

1. The app allows you to get services you need in your day to day activities such as conducting telebirr transactions, telecom product purchases, e-commerce payments, goods & services purchases, digital financial services, government services payment, fuel payment, café & restaurants payment, ticketing & transport services, entertainment, merchant & utility payment, and much more.

2. Ethio telecom telebirr SuperApp is an all in one mobile app that enables you to access a wide range of services within a single app.

3. The mini apps platform allows you to access a wide range of services, including digital banking, ticketing, ride-hailing, delivery and more in a single app.

4. You can access the mini apps through the in-app option on the main page of the Superapp, making it easy to switch between services.

5. One of the key features of the telebirr Superapp is its offline functionality for fuel transactions, allowing you to access the app and get the service without interruption even when the data network is not available.

6. Enjoy the convenience of telebirr SuperApp by making transactions solely on your mobile.

7. Additionally, telebirr SuperApp has a capability to seamlessly onboard multiple 3rd party Mini-Apps from different industries.

8. This feature is particularly useful in areas where network connectivity is limited.

9. No need to travel and carry physical cash, no need to switch between apps to complete different transactions, everything you need is available at the tip of your mobile. - Deposit, receive, transfer and spend money using your mobile number. - Conveniently use "Group send money" option that allows you to send money to multiple recipients at once, such as family members, colleagues or loved ones. - Make scheduled payment & automatically settle your payments on a regular basis.

telebirr Customer Insights

1. But the strength is , it makes life easy when it becomes more popular not only in big cities but it should be more distributed to every small cities.In the new update why don't the app lock after I exited or minimized it, it should be able to lock it self automatically.

2. The former performance was better; after the update, just disappointing!Very complicated icons and there many icons in a single display which makes it complex especially for those who have less knowledge and attachment with smart phone.

3. The new update looks junky.I admit that this version has a huge improvements and ease of accessibility interms of the number of services you can access.

4. I have tried to open it multiple times, but it keeps crashing with the error message "the device is running in emulator." The few features that do work are very glitchy.

5. What kind of business are you running??? So I got mad and was told by the sales staff to call the call center which they couldn't answer my calls.

6. But the only problem is that it doesn't allow you to change any information about your profile though it has a setting that says "change profile".

7. Tele sent me an update so I did which I didn't to begin with.

8. You are loading mini app for every functionality the user clicks which is wrong and costs a user a lot of data.

9. I cant update my profile.

10. The new design with the lime green color with white text is not easy to read or pleasant to look at.

11. I went to tele to complain and was told it had messed up my phone, and I had to get a new phone to use app.

Steps to Troubleshoot & Fix telebirr Issues

1. Fix telebirr Not Working/Crashes/Errors/Unresponsive & Black/White screen:

Restart telebirr: Restarting the app will resolve most errors.
Update the telebirr App. Here is how:
1. On Android goto PlayStore » Search for "telebirr" » Open telebirr » click "Update".
2. On iPhone, goto AppStore » Your profile » Available Updates » Check for telebirr » click "UPDATE".
Clear telebirr app cache: Clearing cached data will force your app to retrieve the latest data directly from telebirr servers.
1. On Android, goto Settings » Apps » Select "telebirr" » click Storage » click "Clear Cache".

Check telebirr app permissions. If any of these permissions required to use your device's features are disenabled, telebirr might not work.

Uninstall and reinstall telebirr. If nothing else has worked, completely uninstall telebirr then reinstall.

Restart your device. Last, restarting your device can often clear most problems causing telebirr not working

2. Fix telebirr Server issues & Internet Connection

Check network connection: An unstable Internet will make telebirr be unable to connect to it's servers. Ensure your wi-fi is working then restart app.

Disable VPN: VPN can cause connection errors and lead to telebirr not working. Make sure all VPNs are off

Enable background data: When Background data is turned off, telebirr may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

Delate my tele birr account

— by Hamza 3 months ago

I want to delete my telebirr account so I can reopen it with full info profile about myself, cause I couldn't upgrade my levels though I tried multiple times. So please help me

— by WELID 3 months ago

Wat 333

— by Wana Amir 3 months ago

I want to delete my telebirr account

— by tsega 3 months ago

Can't login my telebirr account so help me login or delete my account.

— by Wolde 3 months ago

Can't login my telebirr account so help me login or delete my account.

— by Wolde 3 months ago

I'm no more using this account. So need ro delete and create a new one

— by Elihu 4 months ago

Now

— by Hayuabdala 4 months ago

My account delete

— by Hayuabdala 4 months ago

How can i use the application

— by Aschalew Addis Dilbo 5 months ago

password forget

— by Sisay 5 months ago

I want to delete

— by Abdulbasetkader 5 months ago

Forget password

— by Salo tura Guyo 6 months ago

To open new account by my own name

— by Mohammed Amme 6 months ago

0928097338

— by Binyam misganaw welde 6 months ago

Gjhc

— by Yonas 6 months ago

i forget the code

— by Maya Tariku 6 months ago

Delete account

— by Mensurshikur 6 months ago

I don't want it

— by Osam 6 months ago

Change account

— by Jafer mohammed 6 months ago

I want to delet

— by Menbere Girma 7 months ago

How to delete telebirr account
And change name and profile

— by Adil 7 months ago

I can't reset my password

— by Akmel 7 months ago

3

— by Lema Regasa 7 months ago

I want to register a new telebirr account

— by Daniel 7 months ago

00251902581133

— by OSAMA OSMAN NUR 7 months ago

00251902581133

— by OSAMA OSMAN NUR 7 months ago

how can to delet account

— by abdule 8 months ago

Delete

— by Natoli Demelash 8 months ago

My name is Shewakena Tesfa Shiferaw. My telebirr account number is +251945454541. I have another telebirr account and I want to transfer this number to other person. Since I requested this question almost 10 months. But I didn't get any response.

— by Shewakena Tesfa 8 months ago

My name is Shewakena Tesfa Shiferaw. My telebirr account number is +251945454541. I have another telebirr account and I want to transfer this number to other person. Since I requested this question almost 10 months. But I didn't get any response.

— by Shewakena Tesfa 8 months ago

Note

— by Abd6 8 months ago

Delate

— by Mohammed Yimam 8 months ago

remove Telabirr Credit

— by Mohammed Yimam 8 months ago

I forget password

— by Iyosiyas Tesfaye 8 months ago

Please delete my telebirr account

— by AEdlu 8 months ago

Telebirr

— by Thone 8 months ago

I forgot my password and need to create new one

— by habtamu oljira 8 months ago

I wanna delete my telebirr account because i cant remember any of my pin,code,primary school form... please accept my request and allow me to creat another account. Thank You !

— by Helina Tefera 8 months ago

Because i forgot my password

— by Tiyobista 9 months ago

Delete my tele birr account 0979304102

— by Mifthu Tamam 9 months ago

I need a new account

— by Daniel tassew dagne 9 months ago

I need to delete this account

— by Cooperative bank of oromia 9 months ago

0973754768

— by Yilma Getahun 10 months ago

Please delet my telebir account

— by gelila Dereje wolda 10 months ago

To change my account

— by Shittu beshir 10 months ago

Delete my account

— by Shittu beshir 10 months ago

Ok

— by Tesakalign gizebo 10 months ago

454544

— by Ahmed abdulaahi 10 months ago

Yes I I now

— by Dine temam 10 months ago

Forget account

— by Samrawit 10 months ago

I sent complain to delete my telebirr account a month ago. But still telebirr account is active. I am requesting again to delete all information and my telebirr account.
My telebirr account number is: +251945454541
Name: Shewakena Tesfa Shiferaw

— by Shewakena Tesfa 10 months ago

I sent complain to delete my telebirr account a month ago. But still telebirr account is active. I am requesting again to delete all information and my telebirr account.
My telebirr account number is: +251945454541

— by Shewakena Tesfa 10 months ago

Aliyyimohammad42@redacted

— by Aliyyi 10 months ago

Delete account

— by Wakuma taddesse 10 months ago

Forget pin

— by Andu 11 months ago

I want to give this SIM card for other and want delete my telebirr account +251945454541
I have an other telebirr account.

— by Shewakena Tesfa 11 months ago

my telebirr account on the following number :- +251937105858 is being frauded so i decided to get it deleted because i couldn't get help from my isp.

— by mamush meta 11 months ago

X

— by asmamaw zewude 11 months ago

Yes

— by Megersa 1 year ago

Ethiotelecom

— by Amire Mohammed 1 year ago

Awi

— by Awol Mohammed Assen 1 year ago

I need to delete my account because i fill wrong information

— by Mikias Birhan 1 year ago

I need to delete my account

— by Mikias Birhan 1 year ago

0974464159

— by Ase 1 year ago

0974464159

— by Ase 1 year ago

0974464159

— by Ase 1 year ago

0974464159

— by Ase 1 year ago

He didn’t work

— by Yishak 1 year ago

Please delete my telebirr account

— by Mohammednur 1 year ago

Forgot password

— by zemedkunzige 1 year ago

0905128272

— by Ousman 1 year ago

0905128272

— by Ousman 1 year ago

164016

— by Ousman 1 year ago

Telebirr is not functional at this time

— by Tewoderos 1 year ago

Please delete my telebirr account it is not easy to use

— by Eyosiyas fisseha 1 year ago

Please delete my telebirr account

— by Eyosiyas fisseha 1 year ago

I want to give my sim card and I want to delete it

— by Natnael temesgen 1 year ago

343345

— by Ousman 1 year ago

Best

— by Ebrahim 1 year ago

I don't need anymire.

— by Naol Gezahegn 1 year ago

hi

— by sadam 1 year ago

Telebirr

— by Hayuabdala 1 year ago

+251915010303

— by Hayuabdala 1 year ago

Please delete my telebirr acount +251912646817. Thank you

— by Abenezer Ashenafy 1 year ago

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