Contact Salud Responde Customer Service

Why should I report an Issue with Salud Responde?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sistema Sanitario Público de Andalucía to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Terrible app Can not get my COVID certification,All seems to be working fine here: Some who have mentioned what looks like "server down" issues might want to update their reviews and ratings unless they are still having issues ? Anyway - the thing I especially like about this is that you are not bound by office hours to make an appointment.Would be good to have the app in English for all the expats ( most nationalities speak English) but either way it's easy to understand and to operate.As from july the app is saying cannot connect to server.

2. Seems to be a problem connecting to the serverGreat app, saves so much time queuing to get an appointment at receptionHopeless.

3. is anyone else having the same troubleWas very useful but has stopped working.

4. Shame on how public money is spend on an app like it is created by an 8 year old kid.

5. Also the covid information on when you have to go is out of date.

6. I got an SMS to go and when I got it I even could make an appointment to get AGAIN a first shot.

7. And no information or proof I got one afterwards.

8. Most of the time it doesn't work.

9. A lot of information in the app opens a web anyway.

10. It is faster using the web and also the web works 100%.

11. its been brilliant in the past.

1. Fix Salud Responde Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Salud Responde: Restarting the app will resolve most errors.
2. Update the Salud Responde App. Here is how:
   1. On Android goto PlayStore » Search for "Salud Responde" » Open Salud Responde » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Salud Responde » click "UPDATE".
3. Clear Salud Responde app cache: Clearing cached data will force your app to retrieve the latest data directly from Salud Responde servers.
   1. On Android, goto Settings » Apps » Select "Salud Responde" » click Storage » click "Clear Cache".
4. Check Salud Responde app permissions. If any of these permissions required to use your device's features are disenabled, Salud Responde might not work.
5. Uninstall and reinstall Salud Responde. If nothing else has worked, completely uninstall Salud Responde then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Salud Responde not working

2. Fix Salud Responde Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Salud Responde be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Salud Responde not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Salud Responde may not be able to connect to the Internet when running in the background.