Published by Astro Loyalty on May 2, 2024

Report an issue with Astro Loyalty Consumer App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Astro Loyalty Consumer App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Astro Loyalty to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Astro Loyalty Consumer App Customer Insights

1. Otherwise this would rate 5 stars.Can I set this to multiple places I shop? I shop at 2 different local independent stores and would like to have the benefit of this app for both.This app meets the bare minimum in functionality which isn't all terrible.

2. Would be 5 star if the back function worked as expected, ie return to the main menu rather than exit, and only exit if on main menuThis is the best way to give you the options to track your loyalty programs without having to ask the cashier every time.

3. It doesn't even seem to answer the question very easily, "how many more do I need to buy before earning a free bag?", and that seems to be the only thing it's designed to do.

4. We've moved and signed up at a different pet store but cannot change from our former one.

5. They need a system to notify you of free products though.I don't understand the point of the app.

6. Great way to keep in touch and up to date on local pat store.

7. However, you don't have a way to change or add different stores.

8. Today, I looked, and it APPEARS that I have a free bag coming, but nowhere does it say so.I like this very much.

9. It's lightweight, and fast.

Steps to Troubleshoot & Fix Astro Loyalty Consumer App Issues

1. Fix Astro Loyalty Consumer App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Astro Loyalty Consumer App: Restarting the app will resolve most errors.
  2. Update the Astro Loyalty Consumer App App. Here is how:
    1. On Android goto PlayStore » Search for "Astro Loyalty Consumer App" » Open Astro Loyalty Consumer App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Astro Loyalty Consumer App » click "UPDATE".
  3. Clear Astro Loyalty Consumer App app cache: Clearing cached data will force your app to retrieve the latest data directly from Astro Loyalty Consumer App servers.
    1. On Android, goto Settings » Apps » Select "Astro Loyalty Consumer App" » click Storage » click "Clear Cache".
  4. Check Astro Loyalty Consumer App app permissions. If any of these permissions required to use your device's features are disenabled, Astro Loyalty Consumer App might not work.
  5. Uninstall and reinstall Astro Loyalty Consumer App. If nothing else has worked, completely uninstall Astro Loyalty Consumer App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Astro Loyalty Consumer App not working


2. Fix Astro Loyalty Consumer App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Astro Loyalty Consumer App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Astro Loyalty Consumer App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Astro Loyalty Consumer App may not be able to connect to the Internet when running in the background.

Reported Issues