Published by Identify World Plants Inc on Jul 18, 2024

Report an issue with Plant Lens Plant identifier.
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Why should I report an Issue with Plant Lens Plant identifier?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Identify World Plants Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Plant Lens Plant identifier Customer Insights

1. This app is absolutely terrible the worst! Do not download this! The first time I tried to take a picture it just freezes, doesn't allow you to move or adjust picture to identify a plant.

2. I decided i had mislabeled one of my pictures when i read into the plant in more detail, but now i don't know how to go back to the original list of possible plants to change my selection to the plant that i think is more accurate.Worst Application.

3. My next Telstra bill came with a third party (Google Play) charge of $59 - which took a lot of investigation to find out that the charge was for Plant Lens.

4. • It was scary to read that they zoom into your location and your address pops up on the picture of the plant (the one you take), not sure if anyone else can see the address.Very disappointed.

5. I tried the 3-day free trial, used it twice at the time I installed it, as part of the free trial.

6. Finally, there are malware ads that have invaded my phone since I installed.It's an easy app to access and use overall... Just a couple of things: • that it's highly priced at $59.99 yearly subscription, I only used the 3 day trial.

7. Being a test I tried on a plant I kow, which I have at home; however got a wrog result.

8. This is NOT a free trial.It's great! Exactly what i was looking for to identify plants on my walks.

9. Within the first two hours after trying this app and having it fail to identify anything I sent an email asking that the subscription be cancelled.

10. Can't find any way to use the free trial without paying full price.

11. Wrong way to do it! I was charged so I sent another email explaining I'd tried to cancel.

Steps to Troubleshoot & Fix Plant Lens Plant identifier Issues

1. Fix Plant Lens Plant identifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plant Lens Plant identifier: Restarting the app will resolve most errors.
  2. Update the Plant Lens Plant identifier App. Here is how:
    1. On Android goto PlayStore » Search for "Plant Lens Plant identifier" » Open Plant Lens Plant identifier » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plant Lens Plant identifier » click "UPDATE".
  3. Clear Plant Lens Plant identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Plant Lens Plant identifier servers.
    1. On Android, goto Settings » Apps » Select "Plant Lens Plant identifier" » click Storage » click "Clear Cache".
  4. Check Plant Lens Plant identifier app permissions. If any of these permissions required to use your device's features are disenabled, Plant Lens Plant identifier might not work.
  5. Uninstall and reinstall Plant Lens Plant identifier. If nothing else has worked, completely uninstall Plant Lens Plant identifier then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plant Lens Plant identifier not working


2. Fix Plant Lens Plant identifier Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plant Lens Plant identifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plant Lens Plant identifier not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plant Lens Plant identifier may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel my Plant Lens App subscription.

    — by Kerry O'Sullivan 1 year ago

  • Please cancel my subscription. I am on my 5 day free trial, however I do not want this app.

    — by Patsy Nettles 1 year ago

  • I was charged and I do not want the app so please give me a refund 59.99 thanks Norma Dyles

    — by Norma Dykes 1 year ago

  • Please cancel my subscription. I don't use it. Thank you

    — by Janet Startzman 1 year ago

  • Please cancel my subscription with immediate effect.

    — by Mirza Kurtalic 2 years ago

  • When taking a photo of plants to identify, the process of identification gets to 95%,
    but never gets to 100% for identification. Please let me know if it is a problem with
    my phone of other issues Thank you

    — by Wainwright Bateman 2 years ago

  • I cant afford plant lens subscription please cancel

    — by Charles thomas 2 years ago

  • I was trying the Free trail and subscribed thinking its for 7 days free trail... Was not aware it was 3 days untill I received a text message today. Also 3 days free trail is ending today but my subscription is charged and activated before that. Hence please cancel my subscription and requesting for a refund

    — by Vigneswari Ramamoorthy 2 years ago

  • Price was 39.99 but y'all took out 64.94

    — by Jerry L Craft 2 years ago

  • I want to cancel my subscription. My credit card on file with my phone number of 415-271-0751 is a Visa Card ending with 0206. Do not charge my Visa Card. My free trial period is from 11/4/21 to 11/7/21.

    — by Alexander Cassens 3 years ago

  • I have asked for a rerfund as I did not order this app. I don't know who did but I did ask for a refund within 72 hours. I am requesting receipt of this request.

    — by Suzanne smith 3 years ago

  • I did not download this app and I want it removed and my subscription canceled under fraudulent circumstances. Refund is demanded as it was charged immediately. I will pursue this all the wY.

    — by Suzanne smith 3 years ago

  • My nine year old daughter accidentally downloaded this app. We were charged immediately despite the free trail offer. Please reverse the charge.

    — by Kenneth 3 years ago

  • DELETE THIS ACCOUNT. UNDER CCPA RULES,BECAUSE IT ISN'T WORKING HERE.

    — by MYRA HUDSON 3 years ago

  • Hello back in May I downloaded this app and selected the three day trial but was billed instantly. I thought by canceling the same day I started the trial would of fixed it but I was still billed. I would like to receive my money back.

    — by Gavin Dunlop 3 years ago