Contact Picture Insect Customer Service

Why should I report an Issue with Picture Insect: Bug Identifier?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Glority LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It seems to accurately differentiate between similar species very well, and even works when the picture isn't great quality and/or at poor angles (as is often the case when capturing bugs.) There are some premium features, but thankfully basic image recognition is free! (Click the "Continue with limited version" button on the start screen.) Thankful ad-free is an option, though.They force you to do an expensive annual 7-day trial to try.

2. I do like the app overall tho.I used it for 6 months and it was okay, but now it freezes up when I try to upload a photo, and I am being asked to subscribe to a free trial or "continue with limited version." The "continue with limited version" button does not work It is impossible to initiate a free trial without credit card information being retained.

3. It takes 2-3 seconds for the camera to actually take a picture and by then, the insect has usually moved or the camera loses focus; both result in a blurry image and poor results.

4. I do not think it is accurate enough to charge $19.95/year. 50% accuracy in my experience.Spot on... so far it's identified everything I've thrown at it and it does so pretty dang fast! It also has a pretty impressive amount of amplifying information for each "bug" you identify.

5. Maybe a "other defining features" option where posters can verify the colors or anatomy of the insect if the camera can't quite get it all in its glory.

6. It's awesome when you do get a good picture though! It's fun discovering the bugs around you!I like the app, but it does tend to be inaccurate.

7. They should fix it.. or simply not offer the trial.I absolutely love this app.! it has successfully identified every insect I have taken a picture of so far.

8. It's helpful sometimes, but most IDs I receive aren't close to being in my region.Great idea! Bad execution.

9. It seems fixated on everything being based in Europe or Asia, so many of the IDs I receive as potentials are wrong (I'm based in the US).

10. I also wish that the app would show more stages in the growth cycles of the bugs that you're trying to identify.

11. I have tried a few other apps to identify household creepy crawlers but they didn't work all that well.

1. Fix Picture Insect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Picture Insect: Restarting the app will resolve most errors.
2. Update the Picture Insect App. Here is how:
   1. On Android goto PlayStore » Search for "Picture Insect" » Open Picture Insect: Bug Identifier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Picture Insect » click "UPDATE".
3. Clear Picture Insect: Bug Identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Picture Insect servers.
   1. On Android, goto Settings » Apps » Select "Picture Insect: Bug Identifier" » click Storage » click "Clear Cache".
4. Check Picture Insect app permissions. If any of these permissions required to use your device's features are disenabled, Picture Insect might not work.
5. Uninstall and reinstall Picture Insect. If nothing else has worked, completely uninstall Picture Insect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Picture Insect not working

2. Fix Picture Insect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Picture Insect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Picture Insect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Picture Insect may not be able to connect to the Internet when running in the background.