Published by MuscleMatics

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Why should I report an Issue with MuscleMatics?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MuscleMatics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MuscleMatics Customer Insights

1. Errors trying to sign up ("Something went wrong, try again later.") So I haven't been able to use it since my first tour through when I first downloaded it.I dont think its worth to subscribe when the options are not working properly Concept of the App is very good but lots of improvements are needed... 1) App is loading slow even on high internet speed and 8gb ram mobile 2) we are not able to search specific body part wise workout.

2. Stating that a subscription is needed!I downloaded this app and it seems pretty good so I subscribed, it took the money from my Google play account.

3. Great app for the few free exercises that reel you in, but after taking my money it doesnt recognize my subscription when i try going to unlock the exercises.

4. However, there are too many bugs for thus app to be usable.Ridiculous! Paid for the subscription months ago and still everything is locked and doesnt recognize the $19.99 that was charged to my account.

5. Mobility, flexibility, strength and depending on design cardio... Great Job! Plus I can save my own personal creations... THANK YOU!it looked good - that one time it worked.

6. I'm not sure if the filters only work if you pony up the dough, but I'm less inclined to pay for the extra features when the basic one's that should at least work don't.This app used to be great.

7. 3) 'Create workout' option is not working If these options are developed well, then tue subscription is worth.

8. If not subscription is not worthPurchased a 6 month subscription, money was drawn out of my account, never was I given access to full services.

9. Would not recommend until this issue is fixed.On first look, it seems very interesting, but deep driving into the app, I was annoyed by the lag, which is probably because it is loading everything from online.

10. If you're cool with sifting through it all that's fine, but it's time consuming trying to build a work out.

11. It looks like the last time it was updated was in 2018, so it seems that the developers have vanished and left us with junk.

Steps to Troubleshoot & Fix MuscleMatics Issues

1. Fix MuscleMatics Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MuscleMatics: Restarting the app will resolve most errors.
  2. Update the MuscleMatics App. Here is how:
    1. On Android goto PlayStore » Search for "MuscleMatics" » Open MuscleMatics » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MuscleMatics » click "UPDATE".
  3. Clear MuscleMatics app cache: Clearing cached data will force your app to retrieve the latest data directly from MuscleMatics servers.
    1. On Android, goto Settings » Apps » Select "MuscleMatics" » click Storage » click "Clear Cache".
  4. Check MuscleMatics app permissions. If any of these permissions required to use your device's features are disenabled, MuscleMatics might not work.
  5. Uninstall and reinstall MuscleMatics. If nothing else has worked, completely uninstall MuscleMatics then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MuscleMatics not working


2. Fix MuscleMatics Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MuscleMatics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MuscleMatics not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MuscleMatics may not be able to connect to the Internet when running in the background.

Reported Issues