Contact MusicTrans tool Customer Service

Why should I report an Issue with MusicTrans tool for musicians?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Franco Catrin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only other thing I would like is to be able to use songs straight from Spotify, but I don't know if it would be possible.Excellent app, with attention to details that make it the best Android alternative to Transcribe! Clearly designed by a musician for musicians, especially useful for jazz musicians wanting to do transcriptions by ear.

2. Seems like a bunch of others have the same problem, so hopefully it gets fixed since it seems to be the best android version of Transcribe!Great for working out chords to songs by ear.

3. Maybe a full paid version on Playstore would be a good idea.Very useful tool however I'm unable to buy it as I get an error when I try to purchase.

4. The developer has been very helpful in helping me purchase and receptive to questions and feedback.This app is amazing, I used this app for transcribing music and I used this app for 3 years.

5. It's a app for transcribing music and working out chords to songs by ear and its does an excellent job and it's available on Linux which is the reason I bought it.

6. This is my favorite transcription app on Android, and the closest I've seen on Android to SeventhString's 'Transcribe!', my favorite transcription software overall (and which I use on Windows 10).

7. I practice with MusicTrans fairly regularly on a Lenovo Tab 3 Plus running Android 7.1.1 That said, would love to see some updates + refinements to it, as some defects occur regularly, and at time cause the app to exit immediately.

8. And I would also like to be able to purchase it.Really like this app for music transcription.

9. This app made my bass playing to a much better level from transcribing gospel music from this app.

10. All in all, still view it favorably.Looks really useful and I'd buy the full version if I could.

11. Unfortunately, it just gives "purchase failed" error messages so I can't use it.

1. Fix MusicTrans tool Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MusicTrans tool: Restarting the app will resolve most errors.
2. Update the MusicTrans tool App. Here is how:
   1. On Android goto PlayStore » Search for "MusicTrans tool" » Open MusicTrans tool for musicians » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MusicTrans tool » click "UPDATE".
3. Clear MusicTrans tool for musicians app cache: Clearing cached data will force your app to retrieve the latest data directly from MusicTrans tool servers.
   1. On Android, goto Settings » Apps » Select "MusicTrans tool for musicians" » click Storage » click "Clear Cache".
4. Check MusicTrans tool app permissions. If any of these permissions required to use your device's features are disenabled, MusicTrans tool might not work.
5. Uninstall and reinstall MusicTrans tool. If nothing else has worked, completely uninstall MusicTrans tool then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MusicTrans tool not working

2. Fix MusicTrans tool Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MusicTrans tool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MusicTrans tool not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MusicTrans tool may not be able to connect to the Internet when running in the background.