Published by AffinityBlue

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Why should I report an Issue with Tunable: Music Practice Tools?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AffinityBlue to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tunable: Music Practice Tools image 1 contact Tunable: Music Practice Tools image 2

About Tunable: Music Practice Tools

1. The current version of Tunable for Android does NOT include practice stats (ie. practice score, note cents display, etc).

2. Featuring a unique “tuning history” display for visualizing pitch over time, Tunable is the perfect toolkit for beginning to professional musicians.

3. Tunable is a chromatic tuner, tone/chord generator, metronome, and recorder that helps you learn to play steadily, in tune, and on beat.

4. Tunable also uses read and write access to your external storage in order to save and display recordings created within Tunable.

5. Tunable uses the Record Audio permission in order to listen and tune your instrument.

6. From the creators of NodeBeat comes Tunable, the most intuitive visual toolkit for musicians.

7. If the tuner does not appear to be working, try turning the "Ok Google" or "Google Assistant" settings "always-on" off to see if that solves the problem.

8. The next version of Tunable for Android will take time to include these features.

9. View subdivision and current beat, with a large display and visual flash.

10. Use the tone and chord generator to play and sustain chords with various tone options.

11. This only applies to some devices and the device manufacturers are working on a solution. ★ ★ ★ Have a problem?

Tunable Customer Insights

1. The metronome "crackles" the entire time, and I've tried a bunch of different sounds/settings to see if some do or don't, but no matter what settings I've tried, it's not doing the job I PAID for it to do.

2. recording for 20 seconds actually appears as 43 seconds in the app! another suggestion is allow us to type the tempo marking for the metronome.

3. Today I just realized that you can play chords (I'm dense I guess, it just had never occurred to me).a good all-around tuner, metronome, and recording app.

4. My one complaint is the same one I've had with every tuner app I've tried, and that is that I can't tune AND record my rehearsals/ practice sessions at the same time.

5. It's great that you're able to use the metronome and tuner simultaneously and the visual feedback is immediate.

6. The only thing I wish it had (and the only reason I have a 2nd metronome app installed) is a tempo trainer.

7. I use it all the time while practicing trombone, recording for my band, or even recording a cool idea I had!! I love it so hard.

8. Worth the spare changeEdit: the new features are really good! The tuning history scrolling is such a perfect way to visualize pitch! Definitely Tunable has the best implementation of the idea.

9. it can be time consuming when scrolling through all the tempos.I love this tuner.

10. The "slider" doesn't stay in one place so it's hard to get the exact tempo, and the +/- buttons are so tiny it's more likely I'll pull down the notification bar instead of changing the tempo.I *love* this app.

11. I'd like to be able to email some files, but I can't connect it to my email or access the files anywhere in my phone's storage :-/ Otherwise, I have no complaints about the app!Absolutely perfect tuner for my needs.

Steps to Troubleshoot & Fix Tunable Issues

1. Fix Tunable Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tunable: Restarting the app will resolve most errors.
  2. Update the Tunable App. Here is how:
    1. On Android goto PlayStore » Search for "Tunable" » Open Tunable: Music Practice Tools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tunable » click "UPDATE".
  3. Clear Tunable: Music Practice Tools app cache: Clearing cached data will force your app to retrieve the latest data directly from Tunable servers.
    1. On Android, goto Settings » Apps » Select "Tunable: Music Practice Tools" » click Storage » click "Clear Cache".
  4. Check Tunable app permissions. If any of these permissions required to use your device's features are disenabled, Tunable might not work.
  5. Uninstall and reinstall Tunable. If nothing else has worked, completely uninstall Tunable then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tunable not working


2. Fix Tunable Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tunable be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tunable not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tunable may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi,
    I would like to purchase your ‘tunable’ app, but I would like to ask if it is possible to confirm something before purchasing: if my phone or device becomes broken and I have to buy a new device OR if I obtain a new device as well as my current one, would I be able to get the app again (in either of those situations) without having to pay again? Would it be possible just to download it and get money back as I had already purchased it in the past?
    Hope that makes sense!
    Also, is there a phone number I could ring on at all if there are any issues?

    If I have any problems with the app, do I contact this email?

    Thank you very much.

    All the best,
    Anna

    — by Anna Row 3 years ago