Contact AudioStretch Customer Service

Why should I report an Issue with AudioStretch:Music Pitch Tool?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BandLab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other than that this app works flawlessly and I look forward to seeing future updates.I love this app but I've been having problems screen recording on android with the OS' screen recording feature and even apps I've tried have the same problem, they don't pick up audio so what I have to do is record with my microphone enabled which makes the audio very delayed and muffled most of the time, so it's not ideal.

2. 1 negative: android scoped storage does not allow save to device; user must export audio by uploading large file size to "cloud" or "drive" when option to save to device should exist.Hello, just downloaded this and so far I really like it.

3. Because everytime I open the app and try to speed up or change the pitch for the audio it says I need to purchase it again! I don't know if it's a bug or glitch but whatever the deal is please fix it! Let's be honest I'm not paying another $10.00 dollars again for something I already purchased.Very excellent quality result.

4. Maybe they are there and I can't find them???I heard many great things about this app, but I was disappointed when I found out that stretching the videos only works for Iphones/Apple devices and I can only use a very small selection of audio files to play audio with.

5. It looks like a lot of people are complaining because this doesn't work with videos, and I guess that would be a nice feature, but audio only is totally fine with me.

6. It sounds good in quality, but I wish that someone put Musical Key on the Presitence settings to analyze to sound like or to change the Musical Key when it's doesn't sound right, that will be a great update idea.

7. I was thinking you could have the ability to swap the audio visualizer with the piano one.

8. And one last thing, put audio file type to mp3 because it can't show my saved files from this app.Pretty ok.

9. I will update if the feature gets added to Android.Great app! It's a super handy tool for transcribing.

10. Paulstretch type algorhythm which realistically paints the missing audio data.

11. You could easily just export the audio from the video and import it into AudioStretch.This app does the job if you're a music transcriber.

1. Fix AudioStretch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AudioStretch: Restarting the app will resolve most errors.
2. Update the AudioStretch App. Here is how:
   1. On Android goto PlayStore » Search for "AudioStretch" » Open AudioStretch:Music Pitch Tool » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AudioStretch » click "UPDATE".
3. Clear AudioStretch:Music Pitch Tool app cache: Clearing cached data will force your app to retrieve the latest data directly from AudioStretch servers.
   1. On Android, goto Settings » Apps » Select "AudioStretch:Music Pitch Tool" » click Storage » click "Clear Cache".
4. Check AudioStretch app permissions. If any of these permissions required to use your device's features are disenabled, AudioStretch might not work.
5. Uninstall and reinstall AudioStretch. If nothing else has worked, completely uninstall AudioStretch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AudioStretch not working

2. Fix AudioStretch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AudioStretch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AudioStretch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AudioStretch may not be able to connect to the Internet when running in the background.