Contact KRK Audio Tools Customer Service

Why should I report an Issue with KRK Audio Tools?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GPA DEV OPS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. KRK Audio Tools App is a suite of professional tools ideal for monitor tuning that can help you to get the best experience with your KRK monitors. - "Spectrum RTA" tool is used to measure and display the frequency spectrum of the input audio signal in realtime. - "Level Meter" tool is used for monitor level calibration. - "EQ Recommendation" tool is used to help determine which EQ presets may work best in your room. - "Monitor Align" tool is used to perfectly align the angle of your studio monitors. - "Delay" tool is used to time-align your monitors in a multi monitor system. - "Polarity" tool is used for verifying that monitors are wired correctly.

2. Furthermore, it includes a signal generator that can generate sine waves, white noise and pink noise.

3. The inline help contains instructions to use the tools correctly.

1. The recommendations best work with the 4th generation and I am hoping that this app can be fully utilized with the older KRK models :) Though the EQ recommendations helped a bit but it's also important to trust your own ears.Doesn't even open on Android 10.

2. Maybe it isnt compatible with ver 10 of the Android? My phone has been updated few days ago.I tried this on my Rokit 4 G3, works well except, of course, with the EQ recommendations.

3. I plug a calibrated Dayton audio microphone into my phone, but the app does not accept a calibration file.

4. I specifically chose krk's new models over other competitors because of this app's functions and I've been waiting for it to release and it doesn't work.

5. Don't waste your time trying it on your phone if you have Android 10, it won't work.

6. My advice is to use your Audio Interface and a Good Mic you use for recording for testing.Edit: Crash has now been fixed.

7. For as the review that comments about a small phone microphone, it should be obvious thats not the best way to test, unless your in a pinch.

8. Poor execution.Works great for me on my galaxy A12 android 11.

9. The app was a selling point, but now I'm starting to have buyer's remorse without even hearing the monitors.The app is great nice to use an has simple features.

10. KRK please provide that ability.Crashes instantly on Pixel 4 XL running Android 10.

11. System message "KRK Audio Tools keeps stopping" error appears with multiple attempts.

1. Fix KRK Audio Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KRK Audio Tools: Restarting the app will resolve most errors.
2. Update the KRK Audio Tools App. Here is how:
   1. On Android goto PlayStore » Search for "KRK Audio Tools" » Open KRK Audio Tools » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KRK Audio Tools » click "UPDATE".
3. Clear KRK Audio Tools app cache: Clearing cached data will force your app to retrieve the latest data directly from KRK Audio Tools servers.
   1. On Android, goto Settings » Apps » Select "KRK Audio Tools" » click Storage » click "Clear Cache".
4. Check KRK Audio Tools app permissions. If any of these permissions required to use your device's features are disenabled, KRK Audio Tools might not work.
5. Uninstall and reinstall KRK Audio Tools. If nothing else has worked, completely uninstall KRK Audio Tools then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KRK Audio Tools not working

2. Fix KRK Audio Tools Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KRK Audio Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KRK Audio Tools not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KRK Audio Tools may not be able to connect to the Internet when running in the background.