Published by DIAMOND AUDIO

Report an issue with DSP APP.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with DSP APP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DIAMOND AUDIO to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact DSP APP image 1 contact DSP APP image 2

About DSP APP

1. It can be connected to the Diamond DSP device via BT,and adjust the EQ,crossover,delay and ect. functions of the DSP.

2. This is a APP that can control the DSP for tone tuning.

3. The APP has a variety of vehicle scene options.

DSP APP Customer Insights

Steps to Troubleshoot & Fix DSP APP Issues

1. Fix DSP APP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DSP APP: Restarting the app will resolve most errors.
  2. Update the DSP APP App. Here is how:
    1. On Android goto PlayStore » Search for "DSP APP" » Open DSP APP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DSP APP » click "UPDATE".
  3. Clear DSP APP app cache: Clearing cached data will force your app to retrieve the latest data directly from DSP APP servers.
    1. On Android, goto Settings » Apps » Select "DSP APP" » click Storage » click "Clear Cache".
  4. Check DSP APP app permissions. If any of these permissions required to use your device's features are disenabled, DSP APP might not work.
  5. Uninstall and reinstall DSP APP. If nothing else has worked, completely uninstall DSP APP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DSP APP not working


2. Fix DSP APP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DSP APP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DSP APP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DSP APP may not be able to connect to the Internet when running in the background.

Reported Issues