Published by Wipro Enterprises Pvt. Ltd. on Sep 27, 2024

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Wipro Next Smart Home Customer Insights

1. I can't change it now it got stuck at the color and intensity I last set.Edit on 10th December 2022:- The Wi-Fi tubelight keeps blinking after a power failure and it never stops and not getting into pairing mode.

2. There's one thing I'm having an issue with and that is music sync doesn't work on both battens together, what's even more frustrating is that you've to keep the tab open in order to keep music sync functional.

3. Wake up guys.Honestly I wasn't expecting much from this bulb but so far everything works just perfect! It stays connected to WiFi at all times and I have tested out every single feature in the app.

4. The only disadvantage is that the app is a tad bit slow in opening up.We are using Wipro Smart Plug for the past 1 year in our apartment to remotely operate sump motor.

5. Now I have to open the app everytime to change the light parameters.Excellent product To connect, i had to switch on & off the bulb 4 times and then could pair it.

6. It does not remember earlier OFF state, though interestingly it remembers other states of on! I am waiting for the fix in app/firmware.I bought two wipro led batten, I am quite happy with the quality of the product.

7. This is in Pune !! Please provide the previous version of the app, atleast it was not as defective and buggy as the latest one.It does everything it is supposed to.

8. 3) many of the smart actions are removed e.g. we cannot now set the switch off time 40 mins from the switch on time.

9. With the new version we cannot 1) have widgets 2) see the times when a smart switch was turned off and on.

10. And the automation on music sync mode doesn't work.

11. I also had smart plug, which did not work as intended.

Steps to Troubleshoot & Fix Wipro Next Smart Home Issues

1. Fix Wipro Next Smart Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wipro Next Smart Home: Restarting the app will resolve most errors.
  2. Update the Wipro Next Smart Home App. Here is how:
    1. On Android goto PlayStore » Search for "Wipro Next Smart Home" » Open Wipro Next Smart Home » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wipro Next Smart Home » click "UPDATE".
  3. Clear Wipro Next Smart Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Wipro Next Smart Home servers.
    1. On Android, goto Settings » Apps » Select "Wipro Next Smart Home" » click Storage » click "Clear Cache".
  4. Check Wipro Next Smart Home app permissions. If any of these permissions required to use your device's features are disenabled, Wipro Next Smart Home might not work.
  5. Uninstall and reinstall Wipro Next Smart Home. If nothing else has worked, completely uninstall Wipro Next Smart Home then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wipro Next Smart Home not working


2. Fix Wipro Next Smart Home Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wipro Next Smart Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wipro Next Smart Home not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wipro Next Smart Home may not be able to connect to the Internet when running in the background.

Reported Issues