Published by Webcat, LLC on Sep 9, 2024

Report an issue with Public Surplus Buyers App.
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Why should I report an Issue with Public Surplus Buyers App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Webcat, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Public Surplus Buyers App Customer Insights

1. The website is much better than the app.The app is a good start, but is not worth downloading! If you select a region and look at an item, then want to look at another item, the app will take you back to the opening page and you need to re-select the region and city, then scroll back to the item you wanted to see next... Like I said " Not worth downloading" the website is very usable on all devices and a much happoer user experience than the app...Looks like most bugs were fixed after the interface refresh but push notifications are no longer being delivered.

2. It's been months and this issue is yet to be addressed.They fixed a bug that would exit the app when you used the system navigate back (like previous screen by swiping or using the bottom button) but now the app gets stuck after being outbid by proxy with no way off that screen without starting a new search.

3. The developers could care less what a casual user says, but it has become unusable.Newest update renders the app unusable, the location button when clicked says it is showing auctions in your area, but instead shows auctions across the US.

4. .If you click a link to view video of item, it takes you to YouTube channel and it's impossible to get back into your app to continue with bid.

5. Am I missing something? Using Pixel 7 phone.The home page NEVER loads, click on any screen to navigate and you get the forever loading circle.

6. I pit in the state it just automatically displays the state items but makes it hard to switch in between regional auction sellers.

7. After viewing an auction returning to the main list returns to the top of the list so you must scroll all the way down to find where you were.

8. But having to do that I lost valuable time to rebid on an item I wanted.

9. It also resets you to the first of the list every time you enter and go back out of an auction, losing your place.

10. I am now trying to uninstall your app to see if I can locate that item and continue with bidding.

11. It really makes it difficult to use.The January 2023 update to this app is a mess.

Steps to Troubleshoot & Fix Public Surplus Buyers App Issues

1. Fix Public Surplus Buyers App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Public Surplus Buyers App: Restarting the app will resolve most errors.
  2. Update the Public Surplus Buyers App App. Here is how:
    1. On Android goto PlayStore » Search for "Public Surplus Buyers App" » Open Public Surplus Buyers App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Public Surplus Buyers App » click "UPDATE".
  3. Clear Public Surplus Buyers App app cache: Clearing cached data will force your app to retrieve the latest data directly from Public Surplus Buyers App servers.
    1. On Android, goto Settings » Apps » Select "Public Surplus Buyers App" » click Storage » click "Clear Cache".
  4. Check Public Surplus Buyers App app permissions. If any of these permissions required to use your device's features are disenabled, Public Surplus Buyers App might not work.
  5. Uninstall and reinstall Public Surplus Buyers App. If nothing else has worked, completely uninstall Public Surplus Buyers App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Public Surplus Buyers App not working


2. Fix Public Surplus Buyers App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Public Surplus Buyers App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Public Surplus Buyers App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Public Surplus Buyers App may not be able to connect to the Internet when running in the background.

Reported Issues