Published by FlatVPN Network

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Why should I report an Issue with Flat VPN - Secure & Fast VPN Service?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FlatVPN Network to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Flat VPN Customer Insights

1. Giving the app one start is still a waste of time.I don't see prove speed it be faster speed internet.. Sorry, i'm uninstall these app.. Good Day..Subscription payment done but can't service work in flat vpn.Thank you mate this app is really good and so fast stable connectBest & secure vpn app.

2. At 9pm Central Standard time I started using this app, from what I have seen this far it seems to be a lot better than all others tried before.

3. Only used once for about 30mins so I'll come back and let you know later tonight or tomorrow how great it was and pro's and con's of it!Please don't download this VPN, it still giving me my exact location.

4. Don't just waste your time to download.

Steps to Troubleshoot & Fix Flat VPN Issues

1. Fix Flat VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Flat VPN: Restarting the app will resolve most errors.
  2. Update the Flat VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Flat VPN" » Open Flat VPN - Secure & Fast VPN Service » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flat VPN » click "UPDATE".
  3. Clear Flat VPN - Secure & Fast VPN Service app cache: Clearing cached data will force your app to retrieve the latest data directly from Flat VPN servers.
    1. On Android, goto Settings » Apps » Select "Flat VPN - Secure & Fast VPN Service" » click Storage » click "Clear Cache".
  4. Check Flat VPN app permissions. If any of these permissions required to use your device's features are disenabled, Flat VPN might not work.
  5. Uninstall and reinstall Flat VPN. If nothing else has worked, completely uninstall Flat VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Flat VPN not working


2. Fix Flat VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Flat VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Flat VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Flat VPN may not be able to connect to the Internet when running in the background.

Reported Issues