Published by VoPo on Nov 18, 2023

Report an issue with Easy Home Offtake.
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Why should I report an Issue with Easy Home Offtake?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VoPo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Easy Home Offtake

1. In case of the incremental (basic) type, from 2 values of the related months it is calculated consumption of the current month (the same applies for the chart), and in the case of 3 values it can be already counted a unit saving / increase compared to the previous month.

2. Besides the basic functions of adding, editing, deleting and replication the record there is also available list by categories, search in notes, progress of a year using graphs, photogallery, backup / restore database, export all data to Excel, end-month notifications and simple widget for home screen.

3. In case of the absolute (special) meter type, the consumption is the read value and only two values are sufficient to display the difference.

4. Record month-end value of Meter households into your mobile application and you will have a useful tool which helps you track of your consumed units.

5. In Price section it is possible to set price for unit or month, advance payment and coefficient for units conversion (e. g. for gas billing).

6. Application can also serve as evidence in case of a faulty billing consumed services, because photo can be assigned to each measurement.

7. The application can be used in all countries, because a particular unit is not specified (kWh, m3, kJ, etc. ): Enter the number simply and so much "pieces" will be counted.

8. But if you want, you can specify units in section of meters and currency in settings.

9. If necessary, there is section Meters for additional measurements and section Locations for further offtake points.

10. The application is compatible with Android v5. 0 - v14. 0 (API 21-34) and graphic uses Material Design.

11. Of course, measurements can be carried out a week or a day and the chart takes it into the month summary!

Easy Home Offtake Customer Insights

1. Mohu jen doporucit jak tuto aplikaci tak i dalsi aplikace tohoto vyvojare.Dobrý den, appka je velice nápomocný prostředek ke kontrole spotřeby.

2. Musim pochvali pristup vyvojare, ktery zareagoval ihned na mail a pomohl mi vyresit problem, ktery se objevoval ciste specificky na mem telefonu.

3. Jelikož Applu zatím testují, ještě jsem neobjevila jestli dává možnost podružné spotřeby a jak na to.

4. Ušetří vám spoustu času (easy to use) a zároveň poskytne všechny zásadní informace.Super aplikace.

5. thank youUsing it for few years and it works really well to keep track of our energy usage.Great app for spending management.

6. Great app! Only thing that I'm missing is a setting to change from US date format to another one.

7. Thank you to developer.Practical for each household.Excelent application!!Výborný pomocník.

8. Bydlíme ale s rodiči a máme podružné měření.

9. Dekuji!Great app.

10. Presne co jsem potreboval.

11. D/M/Y or Y/M/Dvery useful.

Steps to Troubleshoot & Fix Easy Home Offtake Issues

1. Fix Easy Home Offtake Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Easy Home Offtake: Restarting the app will resolve most errors.
  2. Update the Easy Home Offtake App. Here is how:
    1. On Android goto PlayStore » Search for "Easy Home Offtake" » Open Easy Home Offtake » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Home Offtake » click "UPDATE".
  3. Clear Easy Home Offtake app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Home Offtake servers.
    1. On Android, goto Settings » Apps » Select "Easy Home Offtake" » click Storage » click "Clear Cache".
  4. Check Easy Home Offtake app permissions. If any of these permissions required to use your device's features are disenabled, Easy Home Offtake might not work.
  5. Uninstall and reinstall Easy Home Offtake. If nothing else has worked, completely uninstall Easy Home Offtake then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Easy Home Offtake not working


2. Fix Easy Home Offtake Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Easy Home Offtake be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Easy Home Offtake not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Easy Home Offtake may not be able to connect to the Internet when running in the background.

Reported Issues