Contact Vintage Camera Customer Service

Why should I report an Issue with Vintage Camera: 8mm, 16mm & 35mm?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Affinity Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Paid £4.99 for this garbage too, what a waste of money!! 😡Look i get it the old timey camera filter looks great but the sound still sounds like it's from the modern era please if you're gonna make a vintage video app at least make it an option to use a sound filter that way so if i decide to record something as if i'm out of the 1940s the sound filter should be applied so the video can actually sound like it was recorded in the 40sWell I gave it a shot even though the quality seemed a bit pixelated but then in the middle of shooting I get an ad pop up that totally ruins what I'm trying to record very uncool, sorry to write this but it's the truth.

2. (If you record without mic you could not export the video - it is not playable) purchased the full version Please fix it!Absolute rip off! The effects are good, but utterly useless as it just crashes at the end of recording every single time, and doesn't save your video.

3. In addition to the failure to perform its most basic function (using my LG G7 ThinQ), I found that despite the claims as follows: "INSTANTLY SWITCH EFFECTS FOR 70 DIFFERENT LOOKS • 8 Lenses: Super 8, 16mm, Clear, Flickering Frame, Spotlight, Light Leak, Color Fringing and Classic.

4. £4.99 I'll never see again.if you work with previously recorded and imported video it records the sound through the mic (?) so the original audio - and its high quality is totally lost.

5. I could find nothing with respect to multiple lenses, or other "retro & aged films." Avoid this app.Sadly they've created a lower quality, very basic version of the iOS app for Android.

6. • 13 Retro & Aged Films: 1920, Noir, 60s, 70s, Sakura, XPro, Siena, Pela, Indigo, Tuscan, Two-Color, 2-Strip and 3-X." the only effects I could find were those identified with buttons on the display as 20s, 30s, 50s, 60s and 70s.

7. doesn't record for more than 11 seconds, the filters get dirty once the app asks you to rate them 5 stars (it claims to remove watermark when you do so).

8. I paid the full fee to unlock all features locked in the free version, have requested a refund and am awaiting return of my monies.

9. You can't save your video, you can't edit your video, if you try to play back your video, it crashes.

10. Shoot video, says it's saved, but no video saved.

11. I think if the quality were fixed in the pop up during recording was removed it might be a really cool appI'm so annoyed.

1. Fix Vintage Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vintage Camera: Restarting the app will resolve most errors.
2. Update the Vintage Camera App. Here is how:
   1. On Android goto PlayStore » Search for "Vintage Camera" » Open Vintage Camera: 8mm, 16mm & 35mm » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vintage Camera » click "UPDATE".
3. Clear Vintage Camera: 8mm, 16mm & 35mm app cache: Clearing cached data will force your app to retrieve the latest data directly from Vintage Camera servers.
   1. On Android, goto Settings » Apps » Select "Vintage Camera: 8mm, 16mm & 35mm" » click Storage » click "Clear Cache".
4. Check Vintage Camera app permissions. If any of these permissions required to use your device's features are disenabled, Vintage Camera might not work.
5. Uninstall and reinstall Vintage Camera. If nothing else has worked, completely uninstall Vintage Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vintage Camera not working

2. Fix Vintage Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vintage Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vintage Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vintage Camera may not be able to connect to the Internet when running in the background.