Published by Ultimate Communication Software LTD on Aug 22, 2024

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Why should I report an Issue with Red Panic Button?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ultimate Communication Software LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Red Panic Button Customer Insights

1. You can also only add one phone number for the button to send an alert to unless you pay but with an essential part of the app (for me at least) doesn't work, why would I pay?I have tried the app and for some reason it is unable to find my location.

2. It's okay for a free, easy option, but doesn't inspire me to pay for the Pro version if half the options don't work.Android 13, Pixel 4a 1 The emergency call does not instantly dial on the press of the button.

3. In a situation where I would need this I don't want to dig around in my phone for the app, load it up and then push the button, I want the button to be on my screen, but the feature simply doesn't work.

4. I have installed the most updated version, tried uninstalling and re installing, re confirming the location permissions and yet for some reason it can easily find my location while making the profile but not actually so I can use the button.

5. We can pull a second head into the situation pre911Very simple concept and the main button works well, but when I set up the 'I'm OK' Secondary Alert, it just sent the same panic message, NOT the I'm Okay message.

6. I am also not sure how enable the e-mail feature and have been wondering if that is yet anpther feauture behind the paywall.Only allows one contact, have to put in manually, the contact list doesn't work.

7. I have the paid version.Works great, but wish it allowed for wearable bluetooth device to trigger alarm for fall AND button press.

8. Sent an alert to myself and it was accurate and quick, but if there are a large group that would need to be notified, this ain't it.Just installed and automatic setup with GPS provides wrong address because my home is right next to adjacent street, some other address comes up on that street instead of my own.

9. 2 No widgets are available 3 the user guide does not reflect the current versionI was able to add my info and a emergency contact person/number but then was not able to do anything more.

10. Immediately uninstalled.The widget doesn't work for more then a few hours.

11. ( I suggest for use with agreement that someone calls you when they receive the message as a audio witness who has received the message with GPS location.

Steps to Troubleshoot & Fix Red Panic Button Issues

1. Fix Red Panic Button Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Red Panic Button: Restarting the app will resolve most errors.
  2. Update the Red Panic Button App. Here is how:
    1. On Android goto PlayStore » Search for "Red Panic Button" » Open Red Panic Button » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Red Panic Button » click "UPDATE".
  3. Clear Red Panic Button app cache: Clearing cached data will force your app to retrieve the latest data directly from Red Panic Button servers.
    1. On Android, goto Settings » Apps » Select "Red Panic Button" » click Storage » click "Clear Cache".
  4. Check Red Panic Button app permissions. If any of these permissions required to use your device's features are disenabled, Red Panic Button might not work.
  5. Uninstall and reinstall Red Panic Button. If nothing else has worked, completely uninstall Red Panic Button then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Red Panic Button not working


2. Fix Red Panic Button Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Red Panic Button be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Red Panic Button not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Red Panic Button may not be able to connect to the Internet when running in the background.

Reported Issues