Published by Speedchecker Ltd on Sep 18, 2024

Report an issue with SpeedChecker Speed Test.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SpeedChecker Speed Test?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Speedchecker Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SpeedChecker Speed Test image 1 contact SpeedChecker Speed Test image 2

SpeedChecker Speed Test Customer Insights

1. Tells you everything you need to know about your router WiFi and broadband speed.Easy to us and useful results and good that it keeps a history of results over timeI've used this app for a few years on my Android Pixel and was always impressed with its functionality and ease of use.

2. How accurate is the reporting of the broadband provider?I've used this app for years but after the last update I can't even open it, the "next" button on the opening page is off the bottom of my phone screen so I can't get to it.

3. Every time I run it before it shows the final upload figure the screen on my phone gets covered with some useless thing about Full HD video which I can find no way of clearing to see the resultEasy and clear to use.

4. If you fix this issue I might reinstall it.It don't provide feature of the automatic periodic speed testingGood app used it many times, recently bit confused when testing my mother-in-law's broadband speed where it says the provider is not who she is with.

5. Recently (late 2021/early 2022) it has started putting an alarm icon at the top of my phone Android 8 and 11).

6. About 18 months ago I started to get an alarm icon on my lock screen which updated itself every 30mins.

7. This app continues to work swiftly and effectively providing a useful history of broadband speed.

8. I could see the hour of the next alarm on the screen but it would not ring, but still messed with the not disturb schedules.

9. Still fit for purpose and doing well.Since the last update, the app star scheduling an alarm every 30minutes.

10. Find out this app was the culprit using adb shell dumpsys alarm.

11. Uninstall the app and the icon disappears straight away and reappears on reinstall.Quick and easy to use.

Steps to Troubleshoot & Fix SpeedChecker Speed Test Issues

1. Fix SpeedChecker Speed Test Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SpeedChecker Speed Test: Restarting the app will resolve most errors.
  2. Update the SpeedChecker Speed Test App. Here is how:
    1. On Android goto PlayStore » Search for "SpeedChecker Speed Test" » Open SpeedChecker Speed Test » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SpeedChecker Speed Test » click "UPDATE".
  3. Clear SpeedChecker Speed Test app cache: Clearing cached data will force your app to retrieve the latest data directly from SpeedChecker Speed Test servers.
    1. On Android, goto Settings » Apps » Select "SpeedChecker Speed Test" » click Storage » click "Clear Cache".
  4. Check SpeedChecker Speed Test app permissions. If any of these permissions required to use your device's features are disenabled, SpeedChecker Speed Test might not work.
  5. Uninstall and reinstall SpeedChecker Speed Test. If nothing else has worked, completely uninstall SpeedChecker Speed Test then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SpeedChecker Speed Test not working


2. Fix SpeedChecker Speed Test Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SpeedChecker Speed Test be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SpeedChecker Speed Test not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SpeedChecker Speed Test may not be able to connect to the Internet when running in the background.

Reported Issues