Contact TV Remote Customer Service

Why should I report an Issue with TV Remote - Universal Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EVOLLY.APP to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Makes it very upsetting when the volume goes super loud between shows or apps an I struggle to have to reconnect the app (sometimes having to close and reopen the app several times before it connects) to turn the volume down.Ok app, easy to connect as long as your on the same Wi-Fi on both devices, connected to my TV in my bedroom from the kitchen and I can change From anywhere in my home The only major complaint I have about it is that the ads pop up while you're trying to change channels constantly And you have to wait on most of them until they run so many seconds to be able to skip video.

2. Already feel like it's a waste of time.been using it occasionally when I loose my remote but it's recently refuses to let me turn my TV off Edit: No offense but seeing as I was born after 2000 and have been deeply surrounded by technology I can confidently say that rebooting devices was the first thing I did.

3. Design a functioning power on button and then ask me for money; not before!It's the only app that'll work with my 2015 Sony Smart TV.. I mean the only app that'll let me use more than the app buttons.. I had to start the free trial to be allowed to use the volume button and see if it'll even work.. Here's the big cash grab issue.

4. Great to have easy to use app that locates them (great feature for moving and even BETTER for discovering what great hiding spot grandbabies picked this time ... I'd give it 10 stars if I could.Worked alright for the first day but have to pay for lifetime to get the volume buttons to use.

5. So if you are looking for a good, easy to use app, then I would highly recommend this one!User friendly.... Wouldn't want to use on day to day forever, but GREAT when you can't find the &!£$#! Remote.

6. The fatal flaw in my opinion is that you can't turn your set on with it! Why would I pay for a remote that requires me to get up and manually turn on the set I paid for it do? I'm not paying for work I have to perform myself.

7. This app allowed me EVERY feature my actual remote does, clear and easy shortcuts and honestly responds faster than the actual remote.

8. Having tried various "remote controls", I have found this one to be the easiest to use and connect, than any of the MANY other "remote controls", that I tried.

9. When you're trying to start up a TV remote app, and you get advertisements for TV remote apps.

10. This solution is like telling a person "well did you try unplugging it and plugging it back in."It constantly disconnects, and half the time, I have to disconnect and reconnect four or five times for the buttons to show.

11. 👋 Also, it couldn't find the apps on my Samsung smart TV.This app is almost worth paying for.

1. Fix TV Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TV Remote: Restarting the app will resolve most errors.
2. Update the TV Remote App. Here is how:
   1. On Android goto PlayStore » Search for "TV Remote" » Open TV Remote - Universal Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV Remote » click "UPDATE".
3. Clear TV Remote - Universal Control app cache: Clearing cached data will force your app to retrieve the latest data directly from TV Remote servers.
   1. On Android, goto Settings » Apps » Select "TV Remote - Universal Control" » click Storage » click "Clear Cache".
4. Check TV Remote app permissions. If any of these permissions required to use your device's features are disenabled, TV Remote might not work.
5. Uninstall and reinstall TV Remote. If nothing else has worked, completely uninstall TV Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TV Remote not working

2. Fix TV Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TV Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TV Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TV Remote may not be able to connect to the Internet when running in the background.