Contact Abu Dhabi Taxi Customer Service

Why should I report an Issue with Abu Dhabi Taxi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Abu Dhabi Integrated Transport Centre to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Even before this update the application was frequently giving error messages such as "Cannot call a taxi outside Abu Dhabi" because it was misreading the location coordinates.The seever is always having a problem.

2. If you dont want to be late, book the taxi using this app 1 hour before your estimated departure.

3. Not going to depend on this app anymore.Ever since I downloaded the latest update, the save receipt option does not work properly.

4. It says receipt saved successfully however when I check my files or gallery, no receipt was found .My driver drove away from my pickup point.

5. Its better for you to just stand in the street and wave at any available taxi instead of using this unoptimised appGreat app.

6. This has happened to me last 2 days.Badly programmed application which has recently stopped loading altogether after an update to version 3.5.4, at least for Samsung phones.

7. The worst experience ever , the taxi app doesn't work most of the time .

8. The map bedded in the system is wrong and confusingBooked a taxi, the guy didnt show.

9. When I finally cancel and try to search again it finds a taxi but now has a double booking.

10. It's either the app is not working properly or drivers are not accepting orders yet are in the area... thank goodness for Careem.

11. Recently when I look for a taxi it says searching and nothing happens.

1. Fix Abu Dhabi Taxi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Abu Dhabi Taxi: Restarting the app will resolve most errors.
2. Update the Abu Dhabi Taxi App. Here is how:
   1. On Android goto PlayStore » Search for "Abu Dhabi Taxi" » Open Abu Dhabi Taxi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Abu Dhabi Taxi » click "UPDATE".
3. Clear Abu Dhabi Taxi app cache: Clearing cached data will force your app to retrieve the latest data directly from Abu Dhabi Taxi servers.
   1. On Android, goto Settings » Apps » Select "Abu Dhabi Taxi" » click Storage » click "Clear Cache".
4. Check Abu Dhabi Taxi app permissions. If any of these permissions required to use your device's features are disenabled, Abu Dhabi Taxi might not work.
5. Uninstall and reinstall Abu Dhabi Taxi. If nothing else has worked, completely uninstall Abu Dhabi Taxi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Abu Dhabi Taxi not working

2. Fix Abu Dhabi Taxi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Abu Dhabi Taxi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Abu Dhabi Taxi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Abu Dhabi Taxi may not be able to connect to the Internet when running in the background.