Contact My Ooredoo Tunisie Customer Service

Why should I report an Issue with My Ooredoo Tunisie?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ooredoo TN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Please hire more competent designerscrash many time when its open with a demand of the verification code every time .So far, good, still need a dark theme or UIIt's nice and reliable when it's WORKING!! It keeps getting stuck on loading screen, seriously it's been a while since this problem appeared, it never go past the loading screen, please update your application, this is so unprofessional and irresponsible.The app wants to force me to change my offer from 3jaja to do.

2. Whilst in the rest of the world time brings progress, it's the opposite here #EpicFail Fix your goddamn app!Awful experience!! The ads pop up on your screen that you can easily switch ur offer to another, and the worst that everytime you try to make a purchasement via credit card you get informed that its declied, due to what? For no reason...technical issues wherever you go, until you try to reach the customer support service but it works only with wifi/data.

3. I've just removed a star because, in some cases, moving between menus can take sometime (like 2 or 3 seconds longer than usual).DOES NOT WORK, everytime try to login "invalid ooredoo number" help desk hasn't helped and I'm stuck unable to access my account either through the app or through the website.

4. Kindly take this review into consediration and fix your bugs.Awful user experience: very long splash screen for no apparent reason...Why do you need network access? I should be able to open the app without internet.

5. UPDATE 18.05.2023: The app got even worse! I frequently cannot check my mobile data consummation (I buy lots of mobile data) and often I can't even login to use the app.

6. The app contains even more #ADS and #SPAM! I am tired of getting SPAM/SMS, which Oredoo sends me on a daily basis "WITHOUT my conscent".

7. And sometimes i find the app opens randomly in my phone trying to force me to change from 3jaja to do.

8. Almost 18 months have passed since my last update.

9. I don't understand why they try hard to push us into offers that we do not like.Version 6.0.0 is definitely better than the previous ones.

10. Ever since the last update.

11. The navigation is not smooth at all and very frustrating, and the visuals are old-fashioned.

1. Fix My Ooredoo Tunisie Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Ooredoo Tunisie: Restarting the app will resolve most errors.
2. Update the My Ooredoo Tunisie App. Here is how:
   1. On Android goto PlayStore » Search for "My Ooredoo Tunisie" » Open My Ooredoo Tunisie » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Ooredoo Tunisie » click "UPDATE".
3. Clear My Ooredoo Tunisie app cache: Clearing cached data will force your app to retrieve the latest data directly from My Ooredoo Tunisie servers.
   1. On Android, goto Settings » Apps » Select "My Ooredoo Tunisie" » click Storage » click "Clear Cache".
4. Check My Ooredoo Tunisie app permissions. If any of these permissions required to use your device's features are disenabled, My Ooredoo Tunisie might not work.
5. Uninstall and reinstall My Ooredoo Tunisie. If nothing else has worked, completely uninstall My Ooredoo Tunisie then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Ooredoo Tunisie not working

2. Fix My Ooredoo Tunisie Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Ooredoo Tunisie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Ooredoo Tunisie not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Ooredoo Tunisie may not be able to connect to the Internet when running in the background.