Published by Ooredoo, Kuwait on Sep 18, 2024

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Why should I report an Issue with Ooredoo Kuwait?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ooredoo, Kuwait to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ooredoo Kuwait

1. Ooredoo Kuwait app provides you a quick and easy way to check your balance, Recharge your prepaid numbers, Pay your postpaid bills, Transfer Balance and Shop the latest exclusive offers & exciting deals on mobiles, devices and Shamel, Xpress & ANA SIM plans or even get an eSIM.

2. Our online customer service team are available 24x7 to meet and exceed your expectations so you can reach out and chat online with us via Ooredoo app any time; we’ll always be glad to hear from you and ensure your Ooredoo experience is the best possible!

3. Through our App, you can Manage all your lines at once, Track your minutes, SMS & internet usage real time, and stay connected by purchasing Addon bundles.

4. You can also manage your Nojoom Points redemptions and check the latest Nojoom Deals.

5. It gives you the ability to Upgrade to 5G internet, Subscribe to Roaming and International services easily with one click and no commitments needed.

6. Don’t miss out on the Incredible Offers of Ooredoo Surprise.

7. Never miss out on any of our updates, sign up and enable notifications to catch up on the latest Exclusive Deals and make sure to check out Ooredoo Kuwait social media handles on Instagram, YouTube, Facebook and Twitter.

Ooredoo Kuwait Customer Insights

1. The phone also shows the app crashes messages.Verry disappointed with this network..it's been already 3 months i'd suffered a very poor connection..unlike before very strong wherever places i may go😑 better to chnage it!Excellent app and easy to work I appreciate to that person who is make this Lovely appTo bad I download this app.a couple days ago.but when I open it it's not working...I have my two Sim cards for the internet .

2. Just Ditch the app and pay your bills through the website, it's far less hassle than trying to get the app to work.After the update....my app crashes and won't start... a pop shows my phone is not compatible with the app so in order use the application I am forced to upgrade it to a newer phone.This app is very bad, it takes time in opening or not open at all 🤐, so u can't reach ur account 🗃.

3. What a poor service????!!!!Worst internet connection ever! Using 5g phone with 5g net plan but no sevice! Are we back in year 2000s that internet is hard for phones to get? C'mon guys all the network providers all over the world are upgrading yet your connection is still stuck somewhere in the past and NOT MOVING.

4. Plz do not take this star for app rating it just to send the upenion(again No staaaar for this app now).After updating the app while using always gets an unexpected complete shutdown.

5. Even when u want to sed ur idea u must add a star so u can send.

6. Takes more than 5 minutes to send verification code for email.

7. Doesn't send OTP to phone.

8. Already get contact through the given WhatsApp number and followed the instructions but no use.

9. Trying to resolve many a times in all the ways .

10. No star for this app now.

11. When you do finally log in, it tells you nothing is due on your line, even when there is.

Steps to Troubleshoot & Fix Ooredoo Kuwait Issues

1. Fix Ooredoo Kuwait Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ooredoo Kuwait: Restarting the app will resolve most errors.
  2. Update the Ooredoo Kuwait App. Here is how:
    1. On Android goto PlayStore » Search for "Ooredoo Kuwait" » Open Ooredoo Kuwait » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ooredoo Kuwait » click "UPDATE".
  3. Clear Ooredoo Kuwait app cache: Clearing cached data will force your app to retrieve the latest data directly from Ooredoo Kuwait servers.
    1. On Android, goto Settings » Apps » Select "Ooredoo Kuwait" » click Storage » click "Clear Cache".
  4. Check Ooredoo Kuwait app permissions. If any of these permissions required to use your device's features are disenabled, Ooredoo Kuwait might not work.
  5. Uninstall and reinstall Ooredoo Kuwait. If nothing else has worked, completely uninstall Ooredoo Kuwait then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ooredoo Kuwait not working


2. Fix Ooredoo Kuwait Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ooredoo Kuwait be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ooredoo Kuwait not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ooredoo Kuwait may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Cancel.. Myplanotorenewel

    — by HAKKIM SHAH KOLLAMPARAMBIL YOOSUF 2 years ago