Published by Ooredoo Algeria

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ooredoo Algeria to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Ooredoo Algeria Customer Insights

1. Please fix!I really don't understand why this app exists .. it doesn't work !!! i enter my number and all it says "error" !! fix it or just stop promoting it .. it really is embarrasing at this point in the communication game to not be able to manage such a simple algorithm while carriers such as Mobilis and Djezzy are way ahead .. just look into itThe app barely works , it does one thing only it just opens up that's it I tried signing up multiple times over the course of two days and it always gives me an error message do better!It's working fine for me, but some times it doesn't want to open.

2. if i could give a 0 star I would've, i remember long ago i installed the app, and it said "Error: ce service seras disponible pour votre offre prochainement" fast forwards two years which is now, after seeing tons of adds and receiving message from the carrier about the app, and i though they might've fixed it, same exact message ! like c'mon you're supposed to be part of a multi national mobile phone carrier and your up doesn't work ! mobilis and djezzy are way ahead of in terms of their apps,Fails to login.

3. In my opinion you should make this app working without internet so we can convert credit to internet at any moment without need to connect to a wifi.Basically there's no app to talk about, it's just black blank with weird error pop-up in some weird language which I guess french.

4. The store should remove this joke.The app do not support my phone number because it "La Gold", and it's been a long time you didn't update the app for this issue.

5. Putting in my number and says "error".

6. Even the app doesn't open because of the terrible slow Internet.

7. Theives.Nothing works correctly, whenever i try to register, it says "error " .

8. Update : still getting ads, still the worst app.This app used to be good but now it's getting worse and worse you are going backwar ds with this app.

9. Edit: have been receiving ads all over the web about the ooredoo app, thought you guys fixed it finally, so I reinstalled.

10. Crashes, UI is bad (sometimes you can't see the menu and held of the screen is black at lunch).

11. Plus! get yourself a professional email address.Very bad service.

Steps to Troubleshoot & Fix My Ooredoo Algeria Issues

1. Fix My Ooredoo Algeria Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Ooredoo Algeria: Restarting the app will resolve most errors.
  2. Update the My Ooredoo Algeria App. Here is how:
    1. On Android goto PlayStore » Search for "My Ooredoo Algeria" » Open My Ooredoo Algeria » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Ooredoo Algeria » click "UPDATE".
  3. Clear My Ooredoo Algeria app cache: Clearing cached data will force your app to retrieve the latest data directly from My Ooredoo Algeria servers.
    1. On Android, goto Settings » Apps » Select "My Ooredoo Algeria" » click Storage » click "Clear Cache".
  4. Check My Ooredoo Algeria app permissions. If any of these permissions required to use your device's features are disenabled, My Ooredoo Algeria might not work.
  5. Uninstall and reinstall My Ooredoo Algeria. If nothing else has worked, completely uninstall My Ooredoo Algeria then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Ooredoo Algeria not working


2. Fix My Ooredoo Algeria Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Ooredoo Algeria be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Ooredoo Algeria not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Ooredoo Algeria may not be able to connect to the Internet when running in the background.

Reported Issues

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