Published by ALGPOSTE

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Why should I report an Issue with Flexy: mobilis,ooredoo,Djezzy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALGPOSTE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Flexy Customer Insights

Steps to Troubleshoot & Fix Flexy Issues

1. Fix Flexy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Flexy: Restarting the app will resolve most errors.
  2. Update the Flexy App. Here is how:
    1. On Android goto PlayStore » Search for "Flexy" » Open Flexy: mobilis,ooredoo,Djezzy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Flexy » click "UPDATE".
  3. Clear Flexy: mobilis,ooredoo,Djezzy app cache: Clearing cached data will force your app to retrieve the latest data directly from Flexy servers.
    1. On Android, goto Settings » Apps » Select "Flexy: mobilis,ooredoo,Djezzy" » click Storage » click "Clear Cache".
  4. Check Flexy app permissions. If any of these permissions required to use your device's features are disenabled, Flexy might not work.
  5. Uninstall and reinstall Flexy. If nothing else has worked, completely uninstall Flexy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Flexy not working


2. Fix Flexy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Flexy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Flexy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Flexy may not be able to connect to the Internet when running in the background.

Reported Issues

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