Contact ChitChat ZMW Customer Service

Why should I report an Issue with ChitChat ZMW?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zazu Africa Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app is no longer accepting new customers.

2. If you have an account, you can continue to use the app until you are migrated to the new app shortly.

1. After several hours of trying the app eventually opened, after signing in I tried to send my passport details, after taking the photograph I got a message saying processing then still processing this continued for over 30 mins, until eventually it opened but when I clicked on the send button I kept getting network error this continued 6 times until I just gave up if I could give this app a minus rating it would be minus 10The app is good has very nice user friendly interface and pretty good support the only problem I faced is that it constantly crashes atlist once a week and I have to redownload it "such a drag" but over all it's pretty good and I can recommend itDon't west your time bad app beyond reasoning I give it 1 star because am being nice.... The user interface is nice good design.. But unfortunately you can't even get a simple verification It took my freands months just to be re...

2. And it is just perfect for online transactions with the safe and easy options they have! (They fixed it, loading funds from Mobile Money platforms is working okay now.) I would recommend it, it's pretty good!!Its a great application.

3. I'd definitely recommend this app to friends and family and keep it up yall!!The app is okay, their verification process and their customer service is horrible to say the least, the lie they tell is verification will be done in like 12hrs or worst case scenario 24hrs, it took me over 3weeks to get the verification done.

4. A bit of restriction on the one use and the 30 day use cards but u can freeze your card to render it null till you reactivate it and that's a bonus! Many thanks to Bertha from their customer care for her understanding and helpful attitude.

5. It is pretty seamless with money transactions across platforms, loading funds and withdrawing them is quite instant, especially since they even provide a card.

6. Thanks.Great app but there's an update bug that pops up from time to time and prompts me restart the app, and there's actually no update.

7. The app should contain a notifications feature where we can stay updated and keep, perhaps even be saved for later references.Am giving it a two because it once helped me.

8. I wouldn't recommend it if you are in a hurry to make transactions!I love the app and the whole system.

9. Please look into that it gives a bad experience and add notifications in the app, not those that appear on the notification bar then disappear when clickedUpdate on refusing to open.

10. Could you add a feature that allows us to get rid of accounts we no longer use? For example, I added some accounts for temporal savings.

11. This is mobile banking! Fast and convenient.

1. Fix ChitChat ZMW Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ChitChat ZMW: Restarting the app will resolve most errors.
2. Update the ChitChat ZMW App. Here is how:
   1. On Android goto PlayStore » Search for "ChitChat ZMW" » Open ChitChat ZMW » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ChitChat ZMW » click "UPDATE".
3. Clear ChitChat ZMW app cache: Clearing cached data will force your app to retrieve the latest data directly from ChitChat ZMW servers.
   1. On Android, goto Settings » Apps » Select "ChitChat ZMW" » click Storage » click "Clear Cache".
4. Check ChitChat ZMW app permissions. If any of these permissions required to use your device's features are disenabled, ChitChat ZMW might not work.
5. Uninstall and reinstall ChitChat ZMW. If nothing else has worked, completely uninstall ChitChat ZMW then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ChitChat ZMW not working

2. Fix ChitChat ZMW Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ChitChat ZMW be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ChitChat ZMW not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ChitChat ZMW may not be able to connect to the Internet when running in the background.