Published by Moneymailme Ltd

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Why should I report an Issue with Moneymailme?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Moneymailme Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Moneymailme Customer Insights

1. Keep up the good work, guys !!!worst application ever, can't withdraw my money, and when i sent them a mail, they asked me a pic with a passport and when i did that i didn't got any response from themA very useful app.

2. I really admire you.It's not working in Serbia even all the countries are listed.Straightforward. Good customer serviceSucks, made me change password now no log inhorrible i provided proper identification, multiple identifications actually and proof of addresses i have deposited quite an amount now this app doesnt let me withdraw and even send.

3. Block the load instead, but of course they want your money hostage first.An usefull app and it is verry easy to send money everywhere in this world just in seconds.

4. Stay away from this app if you're trying to send money internationally!!!They let you load easily but then decline the withdrawal and demand documents.

5. let me withdraw my money! I followed the steps and provided the necessary documents still you would not let me withdraw.

6. horrible let me withdraw my money it's not yours.it's been more than a week and still i can't withdraw.

7. don't keep my money let me withdraw it.

8. let me withdraw my money.

9. Deposited money to send to a friend in Spain and it won't let me send it.

10. Ther shouldn't be a mechanism for them to "decline" a withdrawal; it is my money.

11. I can instantly transfer money to any other user of the app.

Steps to Troubleshoot & Fix Moneymailme Issues

1. Fix Moneymailme Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Moneymailme: Restarting the app will resolve most errors.
  2. Update the Moneymailme App. Here is how:
    1. On Android goto PlayStore » Search for "Moneymailme" » Open Moneymailme » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moneymailme » click "UPDATE".
  3. Clear Moneymailme app cache: Clearing cached data will force your app to retrieve the latest data directly from Moneymailme servers.
    1. On Android, goto Settings » Apps » Select "Moneymailme" » click Storage » click "Clear Cache".
  4. Check Moneymailme app permissions. If any of these permissions required to use your device's features are disenabled, Moneymailme might not work.
  5. Uninstall and reinstall Moneymailme. If nothing else has worked, completely uninstall Moneymailme then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Moneymailme not working


2. Fix Moneymailme Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Moneymailme be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Moneymailme not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Moneymailme may not be able to connect to the Internet when running in the background.

Reported Issues