Published by Prodam SP on Jun 3, 2024

Report an issue with Agenda Fácil.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Agenda Fácil - Prefeitura SP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Prodam SP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Agenda Fácil - Prefeitura SP image 1 contact Agenda Fácil - Prefeitura SP image 2

About Agenda Fácil - Prefeitura SP

1. O Agenda Fácil é um aplicativo lançado pela Prefeitura de São Paulo e tem como objetivo de facilitar a vida do munícipe. • Visualizar os resultados dos exames realizados nos laboratórios da rede municipal.

2. Para se cadastrar no Agenda Fácil, é necessário retirar na UBS de referência o código autorizador, que será utilizado apenas para o primeiro acesso.

3. Com esse código são validadas as informações do usuário, evitando fraudes.

4. Em caso de dúvidas sobre o sistema, entre em contato com nosso suporte pelo e-mail: agendafacil@prefeitura. sp. gov.

Agenda Fácil Customer Insights

Steps to Troubleshoot & Fix Agenda Fácil Issues

1. Fix Agenda Fácil Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Agenda Fácil: Restarting the app will resolve most errors.
  2. Update the Agenda Fácil App. Here is how:
    1. On Android goto PlayStore » Search for "Agenda Fácil" » Open Agenda Fácil - Prefeitura SP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Agenda Fácil » click "UPDATE".
  3. Clear Agenda Fácil - Prefeitura SP app cache: Clearing cached data will force your app to retrieve the latest data directly from Agenda Fácil servers.
    1. On Android, goto Settings » Apps » Select "Agenda Fácil - Prefeitura SP" » click Storage » click "Clear Cache".
  4. Check Agenda Fácil app permissions. If any of these permissions required to use your device's features are disenabled, Agenda Fácil might not work.
  5. Uninstall and reinstall Agenda Fácil. If nothing else has worked, completely uninstall Agenda Fácil then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Agenda Fácil not working


2. Fix Agenda Fácil Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Agenda Fácil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Agenda Fácil not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Agenda Fácil may not be able to connect to the Internet when running in the background.

Reported Issues