Contact CentrePoint Sync Customer Service

Why should I report an Issue with CentrePoint Sync?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ActiGraph to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I even reinstalled the app after trying other methods.Battery died and now my tracker won't sync with app.Will not sync with my LG G4.

2. Garbage.Didn't uploadI am exactly within radius of the park and my device will not sync.

3. The battery died and now the device will not sync with app.

4. I had tried to sync it for the past two days and it keeps saying there is an error.

5. Upload has worked once in 40+ tries.

1. Fix CentrePoint Sync Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CentrePoint Sync: Restarting the app will resolve most errors.
2. Update the CentrePoint Sync App. Here is how:
   1. On Android goto PlayStore » Search for "CentrePoint Sync" » Open CentrePoint Sync » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CentrePoint Sync » click "UPDATE".
3. Clear CentrePoint Sync app cache: Clearing cached data will force your app to retrieve the latest data directly from CentrePoint Sync servers.
   1. On Android, goto Settings » Apps » Select "CentrePoint Sync" » click Storage » click "Clear Cache".
4. Check CentrePoint Sync app permissions. If any of these permissions required to use your device's features are disenabled, CentrePoint Sync might not work.
5. Uninstall and reinstall CentrePoint Sync. If nothing else has worked, completely uninstall CentrePoint Sync then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CentrePoint Sync not working

2. Fix CentrePoint Sync Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CentrePoint Sync be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CentrePoint Sync not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CentrePoint Sync may not be able to connect to the Internet when running in the background.