Published by Yandex Apps on Nov 19, 2024

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Why should I report an Issue with Yandex Keyboard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Yandex Keyboard

1. The keyboard knows 70 languages and can easily translate phrases between multiple language pairs, including English, Afrikaans, Albanian, Arabic, Armenian, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Chuvash, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Gaelic, Galician, Georgian, German, Greek, Haitian, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Kazakh, Kyrgyz, Latin, Latvian, Lithuanian, Macedonian, Malagasy, Malay, Maltese, Mari, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Turkish, Udmurt, Ukrainian, Uzbek, Vietnamese, Welsh, Yakut, and Zulu.

2. The keyboard uses proprietary machine learning algorithms developed by Yandex in order to make appropriate suggestions as you type.

3. The keyboard collects your input so it can learn and adapt to your personal style (don't worry, you can toggle this feature on or off in settings).

4. The keyboard also supports kaomojis, which are fun emoticons constructed with Japanese characters, such as this angry guy flipping a table ( ╯°□°)╯┻━━┻ or a cute little bear ヽ( ̄(エ) ̄)ノ.

5. Add some zest to your messaging experience with a smart and slick auto-correct feature, smooth swiping, a dedicated translator, and voice commands that support emoticons, GIFs, and stickers.

6. Don't waste your time on toggling and swiping: add numbers and other extra characters to your main keyboard layout for instant access.

7. You can also suggest your own words and let the keyboard adapt to the way you talk, or just forgo the feature altogether.

8. Spice up your conversations with animated GIFs (built-in search included), emojis, and stickers, and you can even get emoji suggestions as you type along.

9. You can use the keyboard to effortlessly talk to people who don't speak your native tongue, without worrying about grammar rules.

10. You can change up the keyboard's design: make it vibrant and colorful or go for something darker and sleeker looking.

11. None of your passwords, contacts, credit card information or other sensitive data is being collected.

Yandex Keyboard Customer Insights

1. If this feature could be added it is 100% the best keyboard app in my opinion.Love this app! Have looked for Gboard alternative and I've found a better keyboard.

2. Highly recommended!I love the animations on the suggestions, the fluidity is really nice and i was just wondering if that can be added to the character pop up on keypress , I love smooth animations on everything and also i don't know if it's just me but whenever i try to use another colour for letters and symbols only, it ends up changing the color on the main keys as well when using key outlines of course.

3. Overall best keyboard ever !!The best keyboard app available, in my humble opinion (I've used Gboard, Swype, Swiftkey, LG, Samsung, & a few others).

4. The only features I'd like to see is the ability to search for gifs in the keyboard.

5. Best keyboard app I've been using for the past few years, as most importantly they don't collect any data either.

6. Otherwise I can't think of any issues the keyboard has.Update: heard back immediately after sending feedback through the app! Original: Definitely the best keyboard out there.

7. Am I missing something?I love this keyboard.

8. Even when set to English, the quotation mark symbols ("") get automatically converted into the Cyrillic versions («») in Microsoft Office apps and a few others.

9. Only issue is that searching doesn't redirect to the English version of yandex on English devices.

10. Other than that, I am very pleased.This is a really great keyboard.

11. Please fix!This is an elegant keyboard when typing.

Steps to Troubleshoot & Fix Yandex Keyboard Issues

1. Fix Yandex Keyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yandex Keyboard: Restarting the app will resolve most errors.
  2. Update the Yandex Keyboard App. Here is how:
    1. On Android goto PlayStore » Search for "Yandex Keyboard" » Open Yandex Keyboard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex Keyboard » click "UPDATE".
  3. Clear Yandex Keyboard app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex Keyboard servers.
    1. On Android, goto Settings » Apps » Select "Yandex Keyboard" » click Storage » click "Clear Cache".
  4. Check Yandex Keyboard app permissions. If any of these permissions required to use your device's features are disenabled, Yandex Keyboard might not work.
  5. Uninstall and reinstall Yandex Keyboard. If nothing else has worked, completely uninstall Yandex Keyboard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yandex Keyboard not working


2. Fix Yandex Keyboard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yandex Keyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yandex Keyboard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yandex Keyboard may not be able to connect to the Internet when running in the background.

Reported Issues