Published by 402d on Aug 1, 2024

Report an issue with RawBT print service.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with RawBT print service?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 402d to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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RawBT print service Customer Insights

1. Why .... please help or go back to previous versionYay, thanks for listening your app's user by re-add the "use preview" check box this helps our mini business run smoothly, hope you guys have a good time, honestly this is the best print BT apps, keep it up!works ok with cheap chinese 'toy' printers, plenty of settings and tweaks to customize, i would support creator, but this 1 year license costs more than my chinese printer - perhaps lifetime license makes sense in business environment, but for home use - not so muchThank you for adding the 'Preview' option back again.

2. Latest update just made it confusing to use the app! Edit: added real printer as suggested, but printout now has 2 headers/logo and sometimes I have to keep hitting print several times before anything is printed.

3. Any suggestions are welcome.I have an issue with print, when I print long invoice in 4inch paper roll it's missing last part of print, if we use 10 or 20 item and make print of invoice, there is no issue.

4. However, my challenge is that l have not been able to print in portrait mode because the printer always print half of my receipt this is why l have resulted to using landscape mode which prints the whole of my receipt.

5. But if we print with 25 item in invoice it's missing last 2 item, only 23 item printing in paper.

6. I accidentally printed a rar file because this app shows up as an "open with" options for rar file, and it consumed a whole roll of thermal paper (with gibberish characters on it) without me knowing (i was in the next room).

7. I appreciate this so much.I have used this app for a couple years now to replace the out of the box software that came with my mini thermal roll printer.

8. After the new update, the printer selection keep on appear and I cannot set it as default and everytime have to select it.

9. Hope u have a new tutorial for this updateAfter your update, I can't print my invoices when I am a client.

10. It's an absolute gift from gaia and I can't recommend it enough to anyone that wants to drive a thermal printer from an android phone.

11. I will contact you via email.Unable to print since the update.

Steps to Troubleshoot & Fix RawBT print service Issues

1. Fix RawBT print service Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RawBT print service: Restarting the app will resolve most errors.
  2. Update the RawBT print service App. Here is how:
    1. On Android goto PlayStore » Search for "RawBT print service" » Open RawBT print service » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RawBT print service » click "UPDATE".
  3. Clear RawBT print service app cache: Clearing cached data will force your app to retrieve the latest data directly from RawBT print service servers.
    1. On Android, goto Settings » Apps » Select "RawBT print service" » click Storage » click "Clear Cache".
  4. Check RawBT print service app permissions. If any of these permissions required to use your device's features are disenabled, RawBT print service might not work.
  5. Uninstall and reinstall RawBT print service. If nothing else has worked, completely uninstall RawBT print service then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RawBT print service not working


2. Fix RawBT print service Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RawBT print service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RawBT print service not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RawBT print service may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I need your pos for my business

    — by Innocent oduma unogwu 2 years ago

  • In print numerical are disable they are not print

    — by Vaibhav dnyandev shinde 2 years ago

  • I have got error with RawBT sevice. When I use with sunmi device (SUNMI V2s), and print cut the text.
    Can you help check and give us the solution?

    — by Chann Thiv 2 years ago

  • Hello Gents,

    I have a sports betting company and we are trying to use your thermal printer device , we need to integrate it with our system but in order to do that we need the SDK as for the APK we already have it . Thanks

    — by Jihad Bayssary 3 years ago

  • Hi, I need to open a cash drawer when I print from my tablet using RAWbt. Please help me how to do it

    — by Tomas 3 years ago

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