Contact YOXO-100% digital subscription Customer Service

Why should I report an Issue with YOXO-100% digital subscription?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Orange Romania to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At the beginning of each billing month, we will automatically withdraw the amount of the subscription of your choice from the card registered in the app. eSIM - Choose to activate with eSIM and you'll enjoy instant in-app installation that's simpler and faster, with no waiting for a courier.

2. With YOXO, there's no need to go to the shops or call the call center, whether you're switching, choosing a new number or switching to YOXO from an Orange card or subscription.

3. You'll be able to manage other people's subscriptions, including tablets. ☼ You'll customize the offer when and how you want. ☼ You'll add roaming and other options on the spot whenever you want. ☼ You'll be able to change your subscription whenever you want.

4. YOXO is the subscription with no contract period, where you won't be able to make any extra cost and the options can be changed according to your needs at a very low price.

5. You can activate a new number, switch from any network or from Orange if you have a subscription outside the contract period or PrePay card. 1.

6. You'll have the flexibility to change your subscription whenever you need to, so on a monthly basis you can set up your mobile subscription according to your needs directly from the app, without paying for what you don't use. 2.

7. You'll have minimum national and ROAMING prices, with 3 types of subscription with unlimited national minutes and SMS, national and roaming net at minimum prices. 4.

8. You will have UNLIMITED internet in an awesome coverage, because YOXO works on Orange's 4G+/5G network, the fastest mobile internet. 3.

9. You pay your subscription at the beginning of the billing month and your subscription becomes valid for the next 30 days.

10. Easy switching from any network directly from the YOXO app. 5.

11. Bills - You'll get rid of the hassle of recharging, as payment is automatic and online: you pay with your card, directly in the mobile app.

1. If you contact support via chat they will provide useless solutions that only work for Orange accont (mother company) !Was lied by the operator saying that older customers will be able to activate the new plan with 150 GB after 10th of November.

2. Changing from Orange Prepay was quick (~15 min) and I managed to keep the same number.You don't know when it works for you and when something doesn't work for you.

3. The offer clearly states changing from "any network" (not any network except Orange networks), Signal between cities/villages weaker compared to Orange PrePay (losing connection while on a call and can't make calls).

4. It's really annoying.The first free month offer doesn't cover changing from Orange PrePay or any other Orange plan.

5. I'm guessing in some area Orange PrePay can use the analog network while Yoxo being 100% digital looses signal.

6. I tried many times to clear the cache...to install into another device (android and ios), but it doesn't work for me..As effective as their customer service! You can only activate this subscription through the app.

7. As per usual Orange's customer service is unwilling to help or offer an alternative.It works poorly.

8. We tried it from 2 different numbers: in the first case, it was impossible to scan my ID, it kept saying that an error had occurred.

9. When I tried to activate roaming it took the money from ky account but didn't activate the plan.

10. They keep saying to contact them on yoxo app support, which is the worst I ever seen in my life.

11. For the second number, it worked, my sister even received the sim, but the change couldn't be made, apparently you can't go to Yoxo if you don't have an Oragne number or sth like that.

1. Fix YOXO-100% digital subscription Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart YOXO-100% digital subscription: Restarting the app will resolve most errors.
2. Update the YOXO-100% digital subscription App. Here is how:
   1. On Android goto PlayStore » Search for "YOXO-100% digital subscription" » Open YOXO-100% digital subscription » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YOXO-100% digital subscription » click "UPDATE".
3. Clear YOXO-100% digital subscription app cache: Clearing cached data will force your app to retrieve the latest data directly from YOXO-100% digital subscription servers.
   1. On Android, goto Settings » Apps » Select "YOXO-100% digital subscription" » click Storage » click "Clear Cache".
4. Check YOXO-100% digital subscription app permissions. If any of these permissions required to use your device's features are disenabled, YOXO-100% digital subscription might not work.
5. Uninstall and reinstall YOXO-100% digital subscription. If nothing else has worked, completely uninstall YOXO-100% digital subscription then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing YOXO-100% digital subscription not working

2. Fix YOXO-100% digital subscription Server issues & Internet Connection

1. Check network connection: An unstable Internet will make YOXO-100% digital subscription be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to YOXO-100% digital subscription not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, YOXO-100% digital subscription may not be able to connect to the Internet when running in the background.