Published by InShot Inc. on Jul 29, 2024

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Why should I report an Issue with MP3 Cutter and Ringtone Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MP3 Cutter and Ringtone Maker Customer Insights

1. Seems a great app but not what I need.I spent hours trying to cut a song out from a continuous song track with multiple songs in it and I've been continuing going back and cutting parts out that the thing didn't cut out in the beginning and I paid a premium for pro version which turns out to be a waste of money.. I'm not going to submit any screenshot or anything else as I have deleted your program as it is one of the worst I ever used.

2. This is probably the best one I've found in years Keep up the great work!!I love this app! I've been using it for years & I've tried other mp3 editor apps just to see if maybe I'd find something I like better but I always come back to this one in the end because its simple, its free (& still affordable for the pro version which is a single purchase for a lifetime!!) & it does exactly what I need, saves my edits correctly, & I've never had any issues at all.

3. Both songs I've converted to ringtones sound just how I wanted them to and cutting them was easy I love the fade in/out option so if the cut is super abrupt it kinda makes it sound much more smooth rather than choppy.

4. I like to trim my ringtones gradually, from a large song to smaller and smaller size untill I get to the sudio portion I need.

5. The zoom feature is very flawed because it always zooms in and out on the centre of the track, making it hard to pinpoint a part of the song Moving along the track while it is zoomed causes the progress bar to follow, it would be cool if there was an independent slider for it.

6. I just found it a little difficult to navigate and when I did get things to work for some reason when I applied the ringtone as my default it would switch back to the original ringtone and not use the one I made so I had to go through the whole process again and now I have duplicates.

7. I tried many aps with the song I wanted and tried to set the ringtone but none worked until I found this.

8. The audio merger and mixer is a good idea on paper, but not being able to cut and move parts of the audio makes it useless.

9. So listen to the audio in your main music player app and remember the exact timeframe that you want to trim.

10. When I tried to cut out sections of audio it leaves behind fragmentsSo far so good does exactly what I was looking to do.

11. I would give 6 stars if I could hands down! Thanks!I only used the free version because I only needed to trim one sound file.

Steps to Troubleshoot & Fix MP3 Cutter and Ringtone Maker Issues

1. Fix MP3 Cutter and Ringtone Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MP3 Cutter and Ringtone Maker: Restarting the app will resolve most errors.
  2. Update the MP3 Cutter and Ringtone Maker App. Here is how:
    1. On Android goto PlayStore » Search for "MP3 Cutter and Ringtone Maker" » Open MP3 Cutter and Ringtone Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MP3 Cutter and Ringtone Maker » click "UPDATE".
  3. Clear MP3 Cutter and Ringtone Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from MP3 Cutter and Ringtone Maker servers.
    1. On Android, goto Settings » Apps » Select "MP3 Cutter and Ringtone Maker" » click Storage » click "Clear Cache".
  4. Check MP3 Cutter and Ringtone Maker app permissions. If any of these permissions required to use your device's features are disenabled, MP3 Cutter and Ringtone Maker might not work.
  5. Uninstall and reinstall MP3 Cutter and Ringtone Maker. If nothing else has worked, completely uninstall MP3 Cutter and Ringtone Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MP3 Cutter and Ringtone Maker not working


2. Fix MP3 Cutter and Ringtone Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MP3 Cutter and Ringtone Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MP3 Cutter and Ringtone Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MP3 Cutter and Ringtone Maker may not be able to connect to the Internet when running in the background.

Reported Issues