Published by My Selfie

Report an issue with Pro Retouch.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Pro Retouch - body & face photo editor selfie?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of My Selfie to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pro Retouch Customer Insights

1. They are scammers 😭😭😭😭😭I've tried loading this several times and everytime it comes up with a blank screen when I try and open my photos, I have checked that everything is accessible, it's just the app which seems to be rubbishDraws you in to $.

2. I'm not sending my stuff in to whoever, I can do it with an app, that's what these apps are suppose to be.I paid for a retouch and then the order didn't get completed and disappeared from the appDon't download this apps.

3. I don't know how to get rid of it.. I paid first and I sent my photo.

4. To change my eyelish to natural looking one.

5. The problem that I downloaded photo editer app.

6. They sent me A photo of somebody else.

7. Looking like basketball player.

8. It was looking fake.

9. And I changed my eyelish.

10. I like one my photos.

11. Then I wait 10 minutes.

Steps to Troubleshoot & Fix Pro Retouch Issues

1. Fix Pro Retouch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pro Retouch: Restarting the app will resolve most errors.
  2. Update the Pro Retouch App. Here is how:
    1. On Android goto PlayStore » Search for "Pro Retouch" » Open Pro Retouch - body & face photo editor selfie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pro Retouch » click "UPDATE".
  3. Clear Pro Retouch - body & face photo editor selfie app cache: Clearing cached data will force your app to retrieve the latest data directly from Pro Retouch servers.
    1. On Android, goto Settings » Apps » Select "Pro Retouch - body & face photo editor selfie" » click Storage » click "Clear Cache".
  4. Check Pro Retouch app permissions. If any of these permissions required to use your device's features are disenabled, Pro Retouch might not work.
  5. Uninstall and reinstall Pro Retouch. If nothing else has worked, completely uninstall Pro Retouch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pro Retouch not working


2. Fix Pro Retouch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pro Retouch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pro Retouch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pro Retouch may not be able to connect to the Internet when running in the background.

Reported Issues