Published by Eson Yu on Feb 22, 2024

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Why should I report an Issue with Photoczip - compress resize?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eson Yu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photoczip - compress resize image 1 contact Photoczip - compress resize image 2

About Photoczip - compress resize

1. This app is a simple and handy tool for you to compress large size photos in your smart phone /tablet.

2. Photoczip - Compress, resize and zip all photos in one step.

3. Compress, resize and zip all your photos in one step.

4. We make it as simply as possible before sending/sharing them by Email, Facebook, dropbox, twitter, google drive & pinterest etc.

5. It can compress photo less than 100KB in one step.

Photoczip Customer Insights

1. It is easy to forget that you have on your computer, though once you find it.Only app that has been able to do what I need: batch select thousands of images and compress them down to a fraction of the size, with the ability to replace them where they are instead of the output being stuck to a random directory.

2. (Default is copy to another folder.) To share images with other apps, go to the Optimized folder - select a resized image and you get share/delete options.

3. Further it doesn't have any option to browse files either using system gallery app or through file explorer, the built in option misses many imagesShould get 4-and-a-half stars as missing high quality/low compression option (the best is 95%).

4. It is very helpful if the app has browser so i can locate the files/folders.Doesn't work, i have images stored on SD card and selected overwrite option, but nothing happens.

5. On positive sides: option to retain EXIF, can enter new image size, gives very good results.Excellent. but one issue is not good.

6. Needs function to rename before saving, and also a batch rename function with sequential numbering.I love the app, but one issue I don't understand is how the folder list is generated.

7. You don't want the other 50MB+ monster app that bogs down your phone memory just to compress pictures, which honestly stock apps should be able to do.

8. Doesn't make sense, happened on both brands of phone I used.The application does some more functionality than other apps with the same functions.

9. A few issues: when changing where you want images to save it doesn't allow you access to anything except (for me) my Downloads folder.

10. The app is still doing things based off of its original settings.Good quality resizing, generally easy to use.

11. Also sharing from internal storage doesn't obey replace settings.

Steps to Troubleshoot & Fix Photoczip Issues

1. Fix Photoczip Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photoczip: Restarting the app will resolve most errors.
  2. Update the Photoczip App. Here is how:
    1. On Android goto PlayStore » Search for "Photoczip" » Open Photoczip - compress resize » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photoczip » click "UPDATE".
  3. Clear Photoczip - compress resize app cache: Clearing cached data will force your app to retrieve the latest data directly from Photoczip servers.
    1. On Android, goto Settings » Apps » Select "Photoczip - compress resize" » click Storage » click "Clear Cache".
  4. Check Photoczip app permissions. If any of these permissions required to use your device's features are disenabled, Photoczip might not work.
  5. Uninstall and reinstall Photoczip. If nothing else has worked, completely uninstall Photoczip then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photoczip not working


2. Fix Photoczip Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photoczip be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photoczip not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photoczip may not be able to connect to the Internet when running in the background.

Reported Issues