Published by Hot Pattern

Report an issue with SBS 3D Player.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SBS 3D Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hot Pattern to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SBS 3D Player image 1 contact SBS 3D Player image 2

About SBS 3D Player

1. The application provides simple user interface and head-tilt commands so there is no need to pull out your phone during watching.

2. SBS 3D Player is a video player for playing 3D movies in side-by-side format.

3. Use your Android smartphone and 3D glasses like Google Cardboard or other brands provided on the market.

4. Currently supports only the audio and video codecs provided by the Android OS.

5. SBS 3D Player uses the Qt5 library under the terms of LGPLv3.

SBS 3D Player Customer Insights

1. I want to suggest to developer please add Normal to SBS feature and aspect ratio should be change.keep crashing .. play 4 or 5 second and pause.. damn.. also the video is about 2hours but it cut to 1hour and half.. 🤷🏻 ♂️Can't play some 3D video.

2. not a 3d player..just a VR player...better to use easyRB 3d player...developer is adviced to change the name of your app.

3. If developer can add more feature will be good.

4. Moreover, it seeks permission for Call.

5. its misleading.App is awesome but could be more better.

Steps to Troubleshoot & Fix SBS 3D Player Issues

1. Fix SBS 3D Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SBS 3D Player: Restarting the app will resolve most errors.
  2. Update the SBS 3D Player App. Here is how:
    1. On Android goto PlayStore » Search for "SBS 3D Player" » Open SBS 3D Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SBS 3D Player » click "UPDATE".
  3. Clear SBS 3D Player app cache: Clearing cached data will force your app to retrieve the latest data directly from SBS 3D Player servers.
    1. On Android, goto Settings » Apps » Select "SBS 3D Player" » click Storage » click "Clear Cache".
  4. Check SBS 3D Player app permissions. If any of these permissions required to use your device's features are disenabled, SBS 3D Player might not work.
  5. Uninstall and reinstall SBS 3D Player. If nothing else has worked, completely uninstall SBS 3D Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SBS 3D Player not working


2. Fix SBS 3D Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SBS 3D Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SBS 3D Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SBS 3D Player may not be able to connect to the Internet when running in the background.

Reported Issues