Contact Count the Kicks Customer Service

Why should I report an Issue with Count the Kicks?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Healthy Birth Day to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The hallmark tool of the Count the Kicks public health campaign empowers expectant parents to track their babies’ movements daily in the third trimester of pregnancy.

2. Research shows a change in fetal movement can be the earliest and sometimes only indication that a baby is in distress in utero and should be checked by a provider.

3. Kick counting is also a great way to bond with your baby!

1. So, I've taken to double-checking each session in the Kick Session History and reentering the final kick.I'm giving the app 4 stars because it's such a convenient way to track kicks but I would give it 3 stars due to the way the kick chart reads as well as the app glitching every time I try to view my kick history.

2. My biggest complaint is after the most recent update--Each time I open the app or complete a kick count, a form launches asking me for extensive personal information.

3. By the time I close it, click start counting, and then click a kick count, I'm several seconds off.

4. However I often end up disappointed because I forget to come back and count, fall asleep, or baby needs me, my count will be way off and read, say an hour, when my last kick happened while I was busy.

5. Wish I could just track kicks overall rather than count to 10, and that data was better sorted to identify baby's most active times.

6. Before using the app I found it difficult to keep track of how many kicks I felt within a certain time period.

7. Often times I will complete a session and it won't register it properly so the next time I go in to start a new session, it's been ticking away for hours, causing an inaccuracy.

8. Count the Kicks makes counting my baby's movements much easier and less stressful, and I recommend it.

9. I would prefer the chart to read with the time frame at the bottom and number of kicks on the side.

10. The only issue that has happened to me 3 or 4 times is when I've finished a session and the app behaves like I've finished, the session will actually be incomplete because for some reason the 10th kick isn't counted.

11. After I completed our VERY FIRST session, which lasted 4 minutes, the end screen displays a chart listing 5 dates with different times saying the session was 15 mins and that our average was 15.

1. Fix Count the Kicks Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Count the Kicks: Restarting the app will resolve most errors.
2. Update the Count the Kicks App. Here is how:
   1. On Android goto PlayStore » Search for "Count the Kicks" » Open Count the Kicks » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Count the Kicks » click "UPDATE".
3. Clear Count the Kicks app cache: Clearing cached data will force your app to retrieve the latest data directly from Count the Kicks servers.
   1. On Android, goto Settings » Apps » Select "Count the Kicks" » click Storage » click "Clear Cache".
4. Check Count the Kicks app permissions. If any of these permissions required to use your device's features are disenabled, Count the Kicks might not work.
5. Uninstall and reinstall Count the Kicks. If nothing else has worked, completely uninstall Count the Kicks then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Count the Kicks not working

2. Fix Count the Kicks Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Count the Kicks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Count the Kicks not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Count the Kicks may not be able to connect to the Internet when running in the background.