Published by Medical Security Card Company, LLC. on Aug 27, 2024

Report an issue with ScriptSave WellRx Rx Discounts.
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Why should I report an Issue with ScriptSave WellRx Rx Discounts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Medical Security Card Company, LLC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ScriptSave WellRx Rx Discounts

1. ScriptSave WellRx values your privacy and will never sell or share your personally identifiable data. *Average savings based on 2020 national program savings data. **DISCOUNT ONLY – NOT INSURANCE.

2. ScriptSave WellRx is part of Medical Security Card Company, LLC; offering some of the most advanced technology, pharmacy expertise, and customer service in the industry for more than 25 years.

3. WellRx has helped patients locate over 64 million discounts for their prescriptions and offers reduced prices on over 85,000 medications.

4. With your free membership, you can search for savings on prescriptions, get discounts at pharmacies near you, and save an average of 65%* on your Rx medications!

5. Because prescription costs often vary between pharmacies, it can be tough to know whether you’re paying the most competitive price.

6. By downloading the ScriptSave WellRx prescription app for iOS, you agree to be bound by our Terms of Use.

7. The range of the discounts will vary depending on the type of prescription and the pharmacy chosen.

8. WellRx doesn’t just help you save money—it also helps you stay on top of your medications.

9. ScriptSave® WellRx is here to make it easier and more affordable to access the medicine you need.

10. You may contact customer care anytime with questions or concerns, to cancel your registration, or to obtain further information.

11. Discounts are available exclusively through participating pharmacies.

ScriptSave WellRx Rx Discounts Customer Insights

1. Before the error message, this was the easiest and quickest of the Rx apps I tried.The app does not give me the option to change and save the quantity I pick up every month like good rx has always had option...I just hope this app doesn't do me WRONG LIKE GOOD RX HAS STARTED TO 🤞It has become less intuitive, poor interpretation of weights and measure vs dosage.

2. I do not recommend downloading this app until they manage to fix at least some of the bugsIt has been awsome until a week ago when I kept getting an error message every time I try to price a med and I am still getting the error message.

3. Takes a lot of pressure on the wallet off.stupid it's insurance the app shouldn't be for everyone...not everyone anyone can use it not having insurance at this time you look for the best way to save so app added to only waste time trying to get it to benefit me or someone in my situation thumbs down!!!!!!10 time's X!!!!!!!!not as useful as I had hoped.

4. It opens to a blank a screen and that's it.Savings? hahahahaha.....$331.00 for generic prevacid 30mg/"30" day supply! Another app I use, I can get the same drug and strength with a "90" supply fo $30.

5. I couldn't make any changes to the prescriptions I put in to search and half of the other search engines on it did not work at all or kept returning to a default setting.

6. The last 2 updates suck.Easy-to-use interface very helpful extremely fast and it's saved me tons of money as I do not have insurance.

7. Thank you very much for developing this app :-)It was good but the app stopped working.

8. Unable to update quantity on some.

9. Yes, $30 not $331 and for quantity of "90", not "30".

10. This app is a joke.Great savings with Wells.

11. I even tried to uninstall and reinstall it.

Steps to Troubleshoot & Fix ScriptSave WellRx Rx Discounts Issues

1. Fix ScriptSave WellRx Rx Discounts Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ScriptSave WellRx Rx Discounts: Restarting the app will resolve most errors.
  2. Update the ScriptSave WellRx Rx Discounts App. Here is how:
    1. On Android goto PlayStore » Search for "ScriptSave WellRx Rx Discounts" » Open ScriptSave WellRx Rx Discounts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ScriptSave WellRx Rx Discounts » click "UPDATE".
  3. Clear ScriptSave WellRx Rx Discounts app cache: Clearing cached data will force your app to retrieve the latest data directly from ScriptSave WellRx Rx Discounts servers.
    1. On Android, goto Settings » Apps » Select "ScriptSave WellRx Rx Discounts" » click Storage » click "Clear Cache".
  4. Check ScriptSave WellRx Rx Discounts app permissions. If any of these permissions required to use your device's features are disenabled, ScriptSave WellRx Rx Discounts might not work.
  5. Uninstall and reinstall ScriptSave WellRx Rx Discounts. If nothing else has worked, completely uninstall ScriptSave WellRx Rx Discounts then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ScriptSave WellRx Rx Discounts not working


2. Fix ScriptSave WellRx Rx Discounts Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ScriptSave WellRx Rx Discounts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ScriptSave WellRx Rx Discounts not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ScriptSave WellRx Rx Discounts may not be able to connect to the Internet when running in the background.

Reported Issues