Published by The Church of Jesus Christ of Latter-day Saints on Dec 10, 2024

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Why should I report an Issue with Preach My Gospel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Church of Jesus Christ of Latter-day Saints to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Preach My Gospel

1. • Set goals, make plans, and record progress of the people they serve. • Work closely with local unit leaders and members. • Keep track of their appointments and other activities. • Navigate their area and plan their time effectively.

Preach My Gospel Customer Insights

1. I know that if I was able to get it, or an app very much like it from the church, I would use it often, and if it was available to everyone, or certain features in the app, I'm sure others would love using it too!The app is really good but it needs to be updated.

2. It will do everything you need it to and help you fulfill your missionary purpose.I love areabook! It's got many different options to plan for you day and rearrange you schedule easily.

3. Not only did it tend to crash and lag from time to time, but they actually fixed that for me and many others over the course of my missionary experience, as well as add several new features that improved the usability of the app greatly.

4. 😁 I feel like that would be so helpful! Not connected to the missionary area book but like a personal area book.

5. It could seriously help so many of us transition back into our normal lives while still keeping the good habits and goal oriented thinking we had as missionaries.

6. I loved it! Tbh I'd love it if the Church came out with a similar type of program (maybe for lds tools?) to help members with their ministering efforts.

7. You have link people together, see a map of where they live, leave descriptions of lessons and activities, and plan for your day, week, and month! Sometimes it will glitch out and you have to uninstall the app then re-install it.

8. This would be so helpful for my calling & I can see it being extremely useful for primary and young women's, rs, eq, etc... Leaders 😁 Just an idea.Navigation is fast and super intuitive.

9. It was a great tool to memorize people's names, places they lived and which lessons they were taught.

10. It helped further the work and made missionary work a lot easier.Please, PLEASE make some version of this app available to use for RMs.

11. It's a lot better that the pen and paper!As a missionary this was such a good resource.

Steps to Troubleshoot & Fix Preach My Gospel Issues

1. Fix Preach My Gospel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Preach My Gospel: Restarting the app will resolve most errors.
  2. Update the Preach My Gospel App. Here is how:
    1. On Android goto PlayStore » Search for "Preach My Gospel" » Open Preach My Gospel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Preach My Gospel » click "UPDATE".
  3. Clear Preach My Gospel app cache: Clearing cached data will force your app to retrieve the latest data directly from Preach My Gospel servers.
    1. On Android, goto Settings » Apps » Select "Preach My Gospel" » click Storage » click "Clear Cache".
  4. Check Preach My Gospel app permissions. If any of these permissions required to use your device's features are disenabled, Preach My Gospel might not work.
  5. Uninstall and reinstall Preach My Gospel. If nothing else has worked, completely uninstall Preach My Gospel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Preach My Gospel not working


2. Fix Preach My Gospel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Preach My Gospel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Preach My Gospel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Preach My Gospel may not be able to connect to the Internet when running in the background.

Reported Issues