Published by The Church of Jesus Christ of Latter-day Saints on Dec 17, 2024

contact Sacred Music Chat with our AI-based Sacred Music Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Sacred Music?



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Why chat with our AI Sacred Music Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Sacred Music.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. If this app worked every time, I would absolutely love it.I always wanted to listen to church music on my phone, and then I found this app today! This is really helpful, and it has beautiful music that helps me feel the spirit.

2. Thank you for creating this app!There's every hymn to see the words & sheet forms for which most of them play, it has youth theme music, which is great, & in both forms & most songs you have the option to hear music or music w/ words.

3. Like this last one was that all the hymns wouldn't show the sheet music and had an error about not being able to download content without a network connection (I had both cell and WiFi).

4. In landscape mode on a phone they take up a combined half of the screen, and you can't even see one complete line of music, as either the top of bottom is cut off, and there's no way to change the font size or remove the bars.

5. But on Android versions, there's 2 crucial features that it lacks: the option to autoreplay the selected song & the OPTION to play the next song after the current song is done (it needs to be an option you can turn off to not continue playing.) It Needs to be just like how it is on IOS versions.I works fairly well but I keep running into strange issues with it.

6. I did notice that gospel library has a better sheet music viewer, because the sheet music is dynamic, and you can hide the bars.

7. Looks like it didn't properly update the sheet music part correctly from one app version to another.

8. Another thing is that when I try to type in the hymns number, or type the name of the song, it won't let me until I exit and turn off my phone.

9. It plays instrumental for music only, but when I switch to words and music, it will repeat like a robot voice without the music.

10. I have been quite disappointed though because more times than not the music doesn't load for me.

11. It's hard to see enough of the selected hymn without that capability.This app has been a wonderful app! It has been really helpful for when we were doing church at home and when I needed to feel the peace.

Steps to Troubleshoot & Fix Sacred Music Issues

1. Fix Sacred Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sacred Music: Restarting the app will resolve most errors.
  2. Update the Sacred Music App. Here is how:
    1. On Android goto PlayStore » Search for "Sacred Music" » Open Sacred Music » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sacred Music » click "UPDATE".
  3. Clear Sacred Music app cache: Clearing cached data will force your app to retrieve the latest data directly from Sacred Music servers.
    1. On Android, goto Settings » Apps » Select "Sacred Music" » click Storage » click "Clear Cache".
  4. Check Sacred Music app permissions. If any of these permissions required to use your device's features are disenabled, Sacred Music might not work.
  5. Uninstall and reinstall Sacred Music. If nothing else has worked, completely uninstall Sacred Music then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sacred Music not working


2. Fix Sacred Music Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sacred Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sacred Music not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sacred Music may not be able to connect to the Internet when running in the background.

Reported Issues

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