Contact Gospel Library Customer Service

Why should I report an Issue with Gospel Library?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Church of Jesus Christ of Latter-day Saints to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The library includes the scriptures, general conference addresses, music, learning and teaching manuals, Church magazines, videos, audio recordings, gospel art, and more.

2. Gospel Library is the gospel study app of The Church of Jesus Christ of Latter-day Saints.

3. Study, search, mark, and share this vast collection.

1. You don't have to deal with advertisements, the only popups show new update info right when you open it (and only once after an update), and when it comes to actually studying and navigating it is rather easy for the most part because everything is sorted neatly, you can open multiple tabs for side by side study, you can see cross references and make personal notes.

2. That it would stay well after you have paused the audioWhy did you remove the choice for app-wide theme color options and replace it with light pink on white? [Edited: Ah, now it's light grays and blue.

3. Having the options made me feel more connected with myself in this bland world and now the app is apart of the bland world! Bring back the colors!Been using this app for years, really convenient, except that the last few updates have been nothing but downgrades.

4. That forces a lot of scrolling when there's 500 items on the study plan list.Love the app, but as a few of the new reviews state, the last few updates are horrible.

5. The only changes I'd like is a better search engine.Now it's worse-back button on phone and in-app arrow (top of screen) both go back to home screen instead of one level (i.e. from a specific chapter to the full book).

6. I'm no longer able to choose a theme other than light and dark, both of which color the navigation the same color as the background behind the text.

7. For example, you set a 6am alarm to wake up and it automatically begins to play that days scripture study or other audio file from a pre-built list.

8. Bugs/design flaws are fixed slowly if ever.Bring back the personalized color options! It was the best part of the app! I enjoyed being able to read my scriptures with the color I chose.

9. Not only that, but a few updates ago, it stopped saving my place on pages on other screens, and kept reseting it to the top whenever I switched, making me lose my place, so now I won't use the screens functionality because there isn't a point.

10. But still would like a choice.] Why the huge spacing between items on my study plans? It's only showing four or five items at a time.

11. Upon selecting a book, it displays a list of chapters, it used to be that it had a small box for each chapter to choose from, now the boxes are enormous making it take ages to scroll.

1. Fix Gospel Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gospel Library: Restarting the app will resolve most errors.
2. Update the Gospel Library App. Here is how:
   1. On Android goto PlayStore » Search for "Gospel Library" » Open Gospel Library » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gospel Library » click "UPDATE".
3. Clear Gospel Library app cache: Clearing cached data will force your app to retrieve the latest data directly from Gospel Library servers.
   1. On Android, goto Settings » Apps » Select "Gospel Library" » click Storage » click "Clear Cache".
4. Check Gospel Library app permissions. If any of these permissions required to use your device's features are disenabled, Gospel Library might not work.
5. Uninstall and reinstall Gospel Library. If nothing else has worked, completely uninstall Gospel Library then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gospel Library not working

2. Fix Gospel Library Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gospel Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gospel Library not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gospel Library may not be able to connect to the Internet when running in the background.